Summary
Overview
Work History
Education
Skills
Certification
Timeline
ProjectManager
Kerin Magsayo

Kerin Magsayo

Phuket,83

Summary

Proven multi-tasker and creative problem-solver, I significantly enhanced customer satisfaction at Desi & Nature Company by resolving issues efficiently. As an Assistant Teacher and Vocal Coach, I fostered collaboration and improved student engagement through innovative methods. Skilled in interpersonal relationships and training development, I excel in delivering exceptional service and educational support.

Overview

5
5
years of professional experience
4
4
Certifications

Work History

Customer Liason Officer

Desi & Nature Company
11.2024 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Played an integral role in enhancing overall brand image through exceptional service delivery.
  • Supported new hires in their training process by sharing best practices from personal experience.
  • Conducted regular follow-up calls to assess customer satisfaction levels and address any outstanding concerns.
  • Managed high-stress situations calmly and effectively, resulting in positive outcomes for both the company and the client.
  • Assisted in the development of training materials to improve team members'' understanding of products and services offered by the company.

Assistant Teacher

Extra-Curricular
10.2024 - Current
  • Established a positive classroom environment that fostered mutual respect and collaboration among students.
  • Enhanced student comprehension by incorporating visual aids and hands-on activities into lessons.

Vocal Coach

Extra-Curricular
04.2020 - Current
  • Created personal lesson plans according to areas of difficulty, age, and vocal ability
  • Scheduled lesson times for each student.
  • Developed outside training programs for at home use
  • Provided an overview of proper singing technique in group and in individual lessons.

Education

Bachelor Of Education - Enhanced General Education ( Waiting Documents)

Pangasinan State University- Asingan Campus
Domanpot, Asingan Pangasinan Philippines.

Skills

Good interpersonal relationship

Certification

Certificate of Membership as a Volounter Teacher

Timeline

Customer Liason Officer

Desi & Nature Company
11.2024 - Current

Assistant Teacher

Extra-Curricular
10.2024 - Current

Certifcate of Participation – International Education Conference 2024

09-2024

Certifcate of Completion – Introduction to Food & Breverage services.(TESDA )

03-2024

Teaching English as a foreign language ( TEFL )

05-2023

Certificate of Membership as a Volounter Teacher

03-2023

Vocal Coach

Extra-Curricular
04.2020 - Current

Bachelor Of Education - Enhanced General Education ( Waiting Documents)

Pangasinan State University- Asingan Campus

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Kerin Magsayo