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Experienced Assistant Front Office Manager at a leading 5-star hotel in Singapore, leveraging over 30 years of expertise. Demonstrated success as a duty manager, showcasing a strong skillset and the ability to establish excellent rapport with guests. Keen learner and effective team player, fluent in English, Bahasa Melayu, Mandarin, and two Chinese dialects. Extensive experience in the hotel industry brings valuable knowledge and problem-solving skills to effectively manage day-to-day operations and ensure smooth functioning of the hotel. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Independent decision-making skills and sound judgment positively impact company success.

Find a job in a company where I could best utilize my exceptional Customer Service and Management Skills for the benefit of the company and if the opportunity arises, to be promoted in the company to a position which enables me to further my career in the hospitality industry.
- A dynamic professional with more than 20 years' experience in diverse role of Front Office and all department such as FNB, Housekeeping and Finance who is sufficient to Provide your organization with the excellent that it deserves. I'm a motivated individual who understands the importance of upholding a brand and strive hard to work towards it. - As a manager and team leader my understanding of the importance of team work necessitates that all work Performed at the front desk level is done with harmony and any discord is resolved immediately. - Ability to work under stress and in isolated places (Islands, City or Hill hotels)
Organized office professional with top-notch administrative skills and solid background in hotel industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Smoothly oversee department of front offices with strong leadership and team management abilities focused on delivering unparalleled support to staff and customers. Collaborate with team members to direct efficient operations based on trust and open communication. Performance-oriented and well-organized manager with in-depth understanding of financial and operational processes.
Cross-trained, multi-functioning professional with almost 15 years of experience in front office management landscapes. Keenly equipped to handle training and development of employees, business reporting, time-keeping management and on-call float for shift shortages. Excellent at setting agendas and providing employee-centric yet, customer-focused environments.
Proficient, detailed Assistant with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols and office software applications. Adept at ordering supplies, maintaining inventory, and presenting polished, friendly public atmosphere.
Enthusiastic with experience improving office efficiency and team performance in any settings. Skilled in budget administration, records management, and controls oversight. Proficient in.
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time management skills.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hospitality passion, leadership and hotels management. Tour Guide, Tour Leader, Customer Service, Sales, Guest Service Agent. Hard worker, team Worker, enjoy exceeding target and look for ways to do things better because I am motivated by being successful and achieving. Proficient, detailed Assistant with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols and office software applications. Adept at ordering supplies, maintaining inventory and presenting polished, friendly public atmosphere. Smoothly oversee [Type] front offices with strong leadership and team management abilities focused on delivering unparalleled support to staff and customers. Collaborate with team members to direct efficient operations based on trust and open communication. Performance-oriented and well-organized manager with in-depth understanding of financial and operational processes.

Seeking a challenging position where my skills and experience will contribute to a growing and Progressive organization. Authorized to work in the US for any employer

Summary

Overview

Work History

Assistant Front Office Manager

Guest Service Call Centre

Front office Supervisor

GSA Front Office Department

Senior Officer

Supervisor reception

GSO (Guest service officer)

Hostess at Horizons

Reception Westin Gallery

Executive Floor Officer

Cocktails Waitress at Zest Piano Bar

Waitress (Grand Pacific Hotel)

Education

High School Diploma -

Diploma Degree, Business Administration, Major Acc -