Kelly Higgins

• Administered diagnostic tests to determine comprehension rates among students.
• Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
• Taught English language to Thai students in university setting.
• Made use of available technologies in daily learning, such as Powerpoing and Grammerly.

• Taught English language to Chinese students in an online setting.
• Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
• Designed and developed instructional activities using data from student learning style assessments.
• Developed lesson plans and adapted curriculum to meet individual needs of students

• Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
• Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
• Arranged service delivery to over 40 active contracts by overseeing workers, coordinating resources and setting schedules.
• Compiled required documentation to keep contracts compliant with FAR/DFAR requirements.

• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Partnered with project team members to identify and quickly address problems.
• Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
• Maintained schedules to meet key milestones at every project phase.

• Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
• Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
• Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
• Worked closely with account team to identify areas to improve cash flow and leverage tools to improve cash flow from contracts.

• Interacted with customers and clients to identify business needs and requirements.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Coached team members on productivity strategies to accomplish challenging goals.
• Directed 10 simultaneous projects to boost business growth by 150%.
• Oversaw heavy construction of complex military bases to include foundation and structural building, interior utilities and networked electric, water, and sewer systems.
• Conducted risk management assessments at inception and key mileposts throughout the contract.
• Met with project stakeholders on a regular basis to assess progress and make adjustments.
• Tracked and reported program results to customers and stakeholders to facilitate change management activities.
• Devised tools and benchmarks to improve team performance and monitor production.

· Enlisted in 1986 as Medic and X-Ray Technologist. Attended OCS and commissioned in 1989.

· Commanded and developed Chemical, Military Police and Administrative Support personnel for military operations.

· Commanded and developed Chemical, Military Police and Administrative Support personnel for military operations.

· Handled administrative requirements, maintained records and submitted operational reports.

· Prepared and delivered investigative reports and briefings.

· Oversaw teams planning, implementing and realigning field and base operational strategies.

· Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.