Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Keith Franklin

Keith Franklin

Abu Dhabi,United Arab Emirates

Summary

Results-driven operations and commercial professional with 35+ years in Vessel and Port Operations Management; Specialising in Cost Reduction, Optimisation, Cargo Claims, Safety, and Regulatory Compliance. Proven success in coordinating global supply chain operations, optimising resources, and implementing workflow improvements. Skilled in strategic planning, analysing supply needs, and managing client demands. Recognised for exceptional communication, negotiation, and interpersonal skills, adept at motivating diverse teams. Known for integrity, dependability, and flexibility in meeting strategic objectives.

Overview

34
34
years of professional experience
2023
2023
years of post-secondary education

Work history

US Operations Manager - Six month contract

Nejoum Aljeezera
Sharjah, UAE
02.2025 - 07.2025

Manage Vehicle Warehouse operations in five locations in the US and operations centre in the UAE

  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Created a collaborative work environment for positive team dynamics.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Identified bottlenecks, implemented solutions, increased productivity.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.

Marine Operations Manager

Tashyeed Sea Cargo Services
Abu Dhabi
06.2024 - 02.2025
  • Direct daily operations for owned bulk vessels to achieve maximum output and reduce costs.
  • Invite and fix charter; time, voyage and bare boat
  • review Charter Party to ensure protection


Operations and Commercial Manager

Abu Dhabi Ports – Safeen Feeders/Global Feeder Services
Abu Dhabi, United Arab Emirates
09.2022 - 05.2024
  • Daily execution of vessel operations, planning, vessel allocation and scheduling;
  • Overseeing planning operations of vessels operating worldwide.
  • Driving optimal capacity plans in line with the service proforma, setting targets for operations teams.
  • Managing service levels, operational flexibility and cost-effectiveness for Safeen Feeders
  • Directed daily operations to achieve maximum output and reduce costs.

Network Operations Manager

Maersk Line UK Limited - London
London
08.2021 - 08.2022


  • Adherence to the Financial Material Deviation (FMD) principles to ensure that stoppages, slow speeds, adhoc port calls and additional bunker (speed up) scenarios are accurately and consistently followed in line with the relevant governing provisions of the Joint Working Procedures (JWP).
  • Capture and monitor tonnage agreed to be idle within 2M.
  • Monitor voyage plans (expected versus received) and taking appropriate actions to follow up with any missing and/or queries to same


Marine Claims Handler

ACIS Underwriting Agencies Limited - London
London
10.2019 - 08.2021
  • Applying shipping experience, in both port and liner owner/operator environments, in offering clients advice and claims management.

Cargo Manager Network Logistics

APL (UK) Ltd – CMA CGM Group – UK
04.2015 - 10.2019
  • Played an integral role in transforming local offices into centrally managed and outsourced service centre for UK and Ireland Port Operations, while standardising and streamlining processes and procedures.
  • Ensure the protection of APL interests and regulatory compliance by overseeing and optimising port operations.
  • Managed multiple feeder networks ensuring smooth cargo flows and enhance operational efficiency

Ass' Manager Vessel & Commercial Operations RoRo

Mitsui OSK Bulk Shipping Europe Ltd – London
London
01.2012 - 04.2015
  • Served as a key account manager to build long-term and strategic partnerships for cargo booked North Bound ex Middle East, generating $1M on yearly basis through the provision of excellent service and active account management.
  • Support senior management in monitoring company financial performance by preparing KPI reports for head office Tokyo and regional office London. Facilitated third parties in placing cargo bookings while negotiating prices for project cargo. Planned logistic routes. Manage the operational performance of Agents, Vessels, and Ports, Agent, Port, and Vendor funding, reviewed DA’s and PO’s
  • Saved company cost by negotiating with vendors through developing contracts on profitable terms and conditions while staying within company budget.
  • Decreased additional ports costs by calculating Lay time and demurrage accurately.


Ship Manager and Vessel Operator

NYK Group Europe Ltd – London and CP Ships – Gatwick
London
04.2006 - 12.2011
  • Comprehensively evaluated cargo flow and stowage patterns to maximise outbound stows and minimise cost.
  • Regional Coordination Committee particpation in alliance working environment
  • Protection of company interests and assests worldwide referring to Charter Party Agreement and local laws

Ship Planner

Thamesport London Ltd – Kent, UK
Kent
10.1991 - 03.2003
  • Involved in building this fledging automated terminal into a successful, cost effective alternative to established ports in the UK.

Education

MBA - International MBA

Buckinghamshire New University
United Kingdom
07.2025

Predictive Index Practitioner -

The Predictive Index Advanced PI Workshops

Diploma in Ship Management - undefined

The National Sea Training Centre with Lloyds Maritime Academy

Vessel Stability - undefined

South Tyneside College

Supervision and Management - undefined

National Examining Board for Supervision and Management

Skills

  • Vessel and Port Operations
  • Schedule and Alliance Management
  • Budget Forecasting and Administration
  • Contract Administration and Negotiations
  • Key Relationship Management
  • Reporting Metrics (KPI) Management
  • Cross-Functional Collaboration
  • Financial Reporting and Analysis
  • Team Building and Leadership

Languages

English
Native

Timeline

US Operations Manager - Six month contract

Nejoum Aljeezera
02.2025 - 07.2025

Marine Operations Manager

Tashyeed Sea Cargo Services
06.2024 - 02.2025

Operations and Commercial Manager

Abu Dhabi Ports – Safeen Feeders/Global Feeder Services
09.2022 - 05.2024

Network Operations Manager

Maersk Line UK Limited - London
08.2021 - 08.2022

Marine Claims Handler

ACIS Underwriting Agencies Limited - London
10.2019 - 08.2021

Cargo Manager Network Logistics

APL (UK) Ltd – CMA CGM Group – UK
04.2015 - 10.2019

Ass' Manager Vessel & Commercial Operations RoRo

Mitsui OSK Bulk Shipping Europe Ltd – London
01.2012 - 04.2015

Ship Manager and Vessel Operator

NYK Group Europe Ltd – London and CP Ships – Gatwick
04.2006 - 12.2011

Ship Planner

Thamesport London Ltd – Kent, UK
10.1991 - 03.2003

Diploma in Ship Management - undefined

The National Sea Training Centre with Lloyds Maritime Academy

Vessel Stability - undefined

South Tyneside College

Supervision and Management - undefined

National Examining Board for Supervision and Management

MBA - International MBA

Buckinghamshire New University

Predictive Index Practitioner -

The Predictive Index Advanced PI Workshops
Keith Franklin