Keeranan Amornlertyothin
Sales Manager
Bang Na
Summary
Dependable sales professional with a proven track record of achieving targets and managing multiple priorities with a positive attitude. Highly adaptable and committed to taking on additional responsibilities to support team success and organizational goals.
Overview
11
11
years of professional experience
Work History
Sales Manager
FutureSkill
11.2021 - Current
- Managed end-to-end B2C sales operations (online & offline), including performance tracking, win rate, deal size, and event-based sales (booths, workshops, Shark Class).
- Resolved sales operation issues and implemented process improvements to ensure seamless workflows.
- Developed and executed monthly, quarterly, and annual sales strategies and promotional plans.
- Drove multi-channel sales campaigns via outbound calls, email marketing, and Line OA broadcast.
- Coordinated with cross-functional teams (Development, CX, Customer Service, Marketing) to optimize sales results.
- Recruited, interviewed, and trained new sales hires (mindset, sales skills, CRM, closing techniques) through observation and role plays for effective onboarding.
- Oversaw commission and freelance payment processes, ensuring accurate monthly summaries for finance.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Team Leader
Wall Street English (Thailand)
05.2017 - 10.2021
- Recommend English courses that are suitable for prospects
- Manage the team and support your own sub-teams on a daily basis, set game plan
- Meet monthly sales Renewal and Referral target as set by Center Director
- Ensure all KPIs are met, support student sales and take care, Manage own day ensuring that all necessary phone cells and appointments are carried out on time.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Telesales Supervisor
Topica Native English (Thailand)
01.2015 - 04.2017
- Increased telesales efficiency by implementing new call strategies and training methods.
- Developed strong relationships with clients, resulting in increased sales and customer satisfaction.
- Manage the team and support your own sub-teams on a daily basis, set game plan
Education
Bachelor of Science - Microbiology
Chiang Mai University
Chiang Mai, Thailand 04.2001 -
Skills
Customer relationship skills
Strong interpersonal and communication skills with a cheerful and professional personality
Positive mindset with high adaptability and strong sense of responsibility
Team-oriented, resilient, and able to perform well under pressure
Analytical thinker with effective coordination and negotiation abilities
Owns a personal vehicle with valid driver’s license
Accomplishments
- Developed a customer retention sales flow and built a dedicated sales team to enhance satisfaction and drive repeat purchases, achieving a conversion rate 80%
- Executed event booth sales strategy, achieving ฿300,000 in sales revenue and closing 80+ deals through effective team promotion and customer engagement.
- Top sales Performance - Millionaire Club Award, award for sales exceeding 1 million baht
- Master Club Award, award for sales exceeding 800,000 baht for 4 consecutive months
Timeline
Sales Manager
FutureSkill
11.2021 - Current
Team Leader
Wall Street English (Thailand)
05.2017 - 10.2021
Telesales Supervisor
Topica Native English (Thailand)
01.2015 - 04.2017
Bachelor of Science - Microbiology
Chiang Mai University
04.2001 -