Kaung Naing Khant
Customer Service
Singapore
Summary
Dedicated to providing outstanding service and support that consistently exceeds customer expectations. Skilled in applying industry-standard customer service practices and creatively finding solutions to address customer concerns.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
Work History
Customer Service Attendant
Avon
10.2023 - 3 2024
- Greet and welcome passengers arriving and departing at the airport
- Verify travel documents and boarding passes
- Direct passengers to gates, baggage claim, and other airport facilities
- Answer questions about flight schedules, services, and amenities
- Assist passengers with special needs, including those with disabilities or traveling with young children
- Check baggage and collect fees
- Maintain order and safety in the terminal.
Adminstrative Attendant
Glorious days MTC.Maritime Training Centre
10.2021 - 11.2022
- Help the admissions team with appointments, applications, and paperwork
- Keep track of all applicant and training data
- Send out offer letters and other documents
- Answer applicant questions and smooth out their application experience
- Get training materials ready for new students
- Connect new students with instructors and other departments.
Pet Shop Assistant
Puppy Paradise
08.2019 - 09.2021
- Monitored animal health regularly, facilitating prompt veterinary attention when needed.
- Organized successful adoption events, connecting numerous pets with loving forever homes.
- Collaborated with team members to maintain a clean, welcoming environment for both customers and animals.
- Enhanced customer satisfaction by providing personalized assistance and care for pets in the store.
Education
Diploma - Hotel And Tourism Management
Educare Global Academy
Singapore 11.2022 - 03.2024
Skills
Computer Skills
Team Work
Customer Service
Microsoft Office
Cash Handling
Adaptive Person
Team Player
Time Management
Certification
Food Safety Hygiene
Languages
English
Upper intermediate
B2
Myanmar
Proficient
C2
Japan
Beginner
A1
Timeline
Food Safety Hygiene
02-2024
Customer Service Attendant
Avon
10.2023 - 3 2024
Diploma - Hotel And Tourism Management
Educare Global Academy
11.2022 - 03.2024
Adminstrative Attendant
Glorious days MTC.Maritime Training Centre
10.2021 - 11.2022
Server Networking
09-2020
Pet Shop Assistant
Puppy Paradise
08.2019 - 09.2021
Computer A+
06-2019
Advanced Excel
01-2019
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