Summary
Overview
Work History
Education
Skills
Additional Information
Software
Interests
Timeline
Generic
KAUNG HTUT

KAUNG HTUT

Service Engineer
Chiang Mai,50

Summary

Dynamic Service Team Leader with a proven track record at Healthcare Mandalar Company, excelling in problem-solving and work planning. Enhanced team performance through collaboration and customer feedback, leading to improved service outcomes. Skilled in documentation and reporting, ensuring efficient operations and client satisfaction.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Service Team Leader

Healthcare Mandalar Company
02.2021 - 05.2024
  • Developed strong working relationships with team members to promote collaboration and enhance overall team performance.
  • Made plans for preventive maintenances, scheduled maintenance and service calls for better customer support
  • Collect daily reports, monthly reports and yearly reports to analyze and improve for future service
  • Maintained a customer-focused approach by actively seeking feedback from clients to inform future service improvements.

Senior Field Service Engineer

UNI Diagnostics Trading Company
02.2019 - 01.2021
  • Installed, tested QC and provided trainings for customers to use equipments efficiently
  • Scheduled service calls according to customer location and urgency of need.
  • Maintained tools and equipment, parts inventory, and library of machine manuals.
  • Updated and maintained assigned machines per manufacturer specifications.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.

Medical Equipment Service Engineer

Myanmar Molecular Diagnostics Company(MMDC)
01.2017 - 01.2019
  • Take survey and prepare requirements before installing in the fields
  • Installed, configured and tested equipments according to manufacturer guideline
  • Performed schedule maintenances and QC
  • Repaired, replaced and analyzed for better service in future

Service Engineer

U THAN AYE Agricultural Tractor Company
05.2016 - 12.2016
  • Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
  • Engaged in first-level support for customers requiring routine support and troubleshooting.
  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Tested and checked performance of hardware before delivering to customer.
  • Analyzed and prepared for further support and maintenance.

Education

Bachelor of Engineering - Mechanical Precision And Automation Engineer

University of Technology(Yatanarpon Cyber City)
Pyin Oo Lwin, Mandalay State, Myanmar
04.2001 -

Skills

Problem-solving

Additional Information

Experienced Field Service Engineer specializing in clinical laboratory equipment with more than 7 years of proven expertise. Skilled in troubleshooting, maintenance, and calibration of diagnostic instruments, ensuring precise results and operational efficiency. Having experiences also in installing solar and power system.

Software

Microsoft

Auto CAD

SolidWork

Computer Hardware and Communication

CAM(Computer Aided Machining)

Interests

Innovating and modifying machines

Timeline

Service Team Leader

Healthcare Mandalar Company
02.2021 - 05.2024

Senior Field Service Engineer

UNI Diagnostics Trading Company
02.2019 - 01.2021

Medical Equipment Service Engineer

Myanmar Molecular Diagnostics Company(MMDC)
01.2017 - 01.2019

Service Engineer

U THAN AYE Agricultural Tractor Company
05.2016 - 12.2016

Bachelor of Engineering - Mechanical Precision And Automation Engineer

University of Technology(Yatanarpon Cyber City)
04.2001 -

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KAUNG HTUT Service Engineer