KAUNG HLYAN AYE
Mobile And Computer Repair Technician
Bangkok
Summary
Professional technician with strong skills in diagnosing and repairing mobile devices and computers. Expert in hardware troubleshooting (board-level repairs, component, replacements) and software solutions (OS installation, malware removal, data recovery). Proven ability to troubleshoot hardware and software issues, ensuring high-quality results. Known for effective collaboration and adaptability in fast-paced environments. Adept at using specialized tools and software, providing reliable and efficient service.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Mobile Repair Technician
Connect Mobile Phone Sales and Services
10.2017 - 05.2025
- Diagnosed and repaired hardware/software issues on smartphone and tablets.
- DC Power Supply, multimeter, heat gun, flashing tools
- Replaced damaged components (screens, batteries, charging ports, etc.).
- Performed board-level repairs, including micro soldering and IC replacements.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Assisted customers with troubleshooting and provided repair estimates.
- Maintained inventory of spare parts and tools.
- Flashed firmware, unlocked devices, and perform software fixes.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
Computer Repair Technician
Galaxy Computer Sales and Services
07.2015 - 08.2016
- Gained extensive experience in laptop hardware repairs and diagnostics.
- Installed, configured, and repaired desktop components (motherboards, RAM, HDD/SSD, PSUs), ensuring optimal performance.
- Diagnosed and resolved hardware/software issues for customers. Software Solutions
- Performed Windows OS installations and troubleshooting for 100+ systems, improving system efficiency by 30%
- Collaborated with team members to complete complex repairs efficiently and effectively.
- Removed viruses/malware and installed antivirus software, improving system security for clients.
- Provided technical support and maintenance, achieving 90% first-visit resolution rate.
- Educated customers on preventive maintenance and basic troubleshooting.
Education
Bachelor of Technology - Electronics Engineering
Technological University of Kyaukse
Kyaukse, Myanmar02-2012
Diploma - Electronics Engineering
Technological University of Kyaukse
Kyaukse, Myanmar09-2009
Skills
IT / Technical Support
Accomplishments
- Achieved a 95% customer satisfaction rating through high-quality repairs and service.
- Reduced average repair turnaround time by 20% through efficient diagnostic processes.
- Successfully repaired 100+ advanced mobile hardware issues.
- Resolved 500+ software-related issues.
Technical Skills
- Software Troubleshooting: OS Flashing, Jail breaking, Unlocking, Virus Removal
- Hardware Repairs: Micro soldering, Board-Level Repairs (1C Replacement, Water Damage Repair)
- Diagnostic Tools: Multi-meter, DC Power Supply, Heat Gun
- Operating Systems: iOS, Android, Windows OS
- Desktop Repair: Hardware Installation, OS Installation, Antivirus Setup
- Wi-Fi/Bluetooth Signal Analysis
- Cellular Network Testing (SIM, IMEI, Baseband Issues)
Timeline
Mobile Repair Technician
Connect Mobile Phone Sales and Services
10.2017 - 05.2025
Computer Repair Technician
Galaxy Computer Sales and Services
07.2015 - 08.2016
Bachelor of Technology - Electronics Engineering
Technological University of Kyaukse
Diploma - Electronics Engineering
Technological University of Kyaukse