Karanpreet Singh
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Managing Portfolio
Personal Portfolio
01.2019 - Current
- Managing my personal portfolio of 10+ Stocks, 12+ Mutual Funds, Crytocurrencies.
Sales Associate - Part Time
L.L. Bean Canada
12.2022 - 01.2023
- Serving customers by helping them select products and selling gift cards.
- Escorted 40-50 customers daily to specific racks and counters in a busy retail store, helping them find what they need and improving customer satisfaction by 25%
- Respond and solve about 20 customer's questions and queries daily on call.
- Engaging with customers enthusiastically, involving in suggestive selling and sharing product knowledge.
- Research on client queries on the system database and look for resolutions.
Special Services Associate - Part Time
Home Depot Canada
10.2021 - 11.2022
- Responsible for handling the Customer Service Desk.
- Sold and processed credit cards and project loan application of upto $50,000 by using due diligence and risk assessment of the customers.
- Processed GST/HST exempt request and verifying documents.
- Handled cash while closing and opening of tills and entered information in the database with accuracy.
- Dealt with 60+ customers daily for returns, defective products, delay in installation, faulty service by installer.
- Created 5+ custom orders daily for installation, release pickups and assign lot associate for the same.
- Generated Return to Vendor tags, for damaged or missing items.
- Solve product related queries of the customers, by searching the description in the internal system.
Owner
Freelancer
07.2017 - 05.2021
- Solely operated a business which involved exportation of writing, proofreading and other related services in education and IT field.
- Successfully achieved 50,000 CAD yearly revenue by third year.
Intern
Supreme court of India
08.2018 - 09.2018
- Researched and made case briefs on laws and cases relating to Criminal, Civil, Traffic violations and Consumer protection.
- Responsible for making case briefs of the matters listed to be heard the next day in the court.
Education
Post Graduation Certificate - Business Management
Lambton College
Sarnia, Ontario 05.2021 - 01.2023
Bachelors - Business Administration and Law
Indraprastha University
New Delhi 08.2015 - 06.2020
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Flexible and adaptable
Timeline
Sales Associate - Part Time
L.L. Bean Canada
12.2022 - 01.2023
Special Services Associate - Part Time
Home Depot Canada
10.2021 - 11.2022
Post Graduation Certificate - Business Management
Lambton College
05.2021 - 01.2023
Managing Portfolio
Personal Portfolio
01.2019 - Current
Intern
Supreme court of India
08.2018 - 09.2018
Owner
Freelancer
07.2017 - 05.2021
Bachelors - Business Administration and Law
Indraprastha University
08.2015 - 06.2020
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