Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
LANGUAGES
TEST SCORE
telephone number
TEST SCORE
Teacher
Kantida Kaewsongmuang

Kantida Kaewsongmuang

Bilingual Customer Facing Professional
Bangkok

Summary

A resilient and persistent professional with two year of experiences, a strong academic background, and a proven ability to adapt, lead, and contribute in fast-paced environments. Naturally team-oriented with the ability to work efficiently under high pressure whether in leadership, business management, customer service or collaboration.

Overview

2
2
years of professional experience
1
1
Certificate
2
2
Languages

Work History

Educator

Lululemon
01.2026 - Current
  • Built relationships with customers to encourage repeat business.
  • Achieved around 130-140% sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Solved customer challenges by offering relevant products and services.

Customer Onboarding Specialist

Food Market Hub
03.2025 - 10.2025
  • Enabled SME and enterprise clients to successfully adopt and implement the system into their restaurant operations through clear, step-by-step guidance.
  • Achieved a 53% reduction in service lead time (40 days to 19 days) by establishing a comprehensive Help Center to support autonomous client onboarding
  • Built strong product knowledge and became a go-to person for delivering tailored onboarding experiences.

Uniqlo Management Candidate (UMC)

Uniqlo Thailand
01.2024 - 12.2024
  • Managed store operations, inventory, and sales performance as if running my own business.
  • Handled 3,500+ customer interactions weekly, ensuring problem-solving on the spot.
  • Achieved the branch’s all-time highest sales record through strategic operational management.

Education

Bachelor of Liberal Arts - Business English Communication (International Program)

Thammasat University
Thailand
01-2023

Skills

Customer assistance

Customer relationship building

Reliability and punctuality

Patience and empathy

Accomplishments

  • Employee of the Month - Food Market Hub: Awarded Employee of the Month in recognition of outstanding performance, strong engaging, and consistent achievement of key targets.
  • Sales Excellence Recognition Uniqlo Thailand: Achieved highest sales record in branch by strategic operational management and planning.
  • Improved Onboarding Efficiency - Food Market Hub: Achieved a 53% reduction in service lead time (40 days to 19 days) by establishing a comprehensive Help Center to support autonomous client onboarding.

Certification

Data Analytic Bootcamp skooldio

Timeline

Educator

Lululemon
01.2026 - Current

Data Analytic Bootcamp skooldio

12-2025

Customer Onboarding Specialist

Food Market Hub
03.2025 - 10.2025

Uniqlo Management Candidate (UMC)

Uniqlo Thailand
01.2024 - 12.2024

Bachelor of Liberal Arts - Business English Communication (International Program)

Thammasat University

LANGUAGES

Thai - Mother Tongue
English - Proficient

TEST SCORE

  • TOEIC 950
  • IELTS 7

telephone number

093-9894515

TEST SCORE

  • TOEIC 950
  • IELTS 7
Kantida KaewsongmuangBilingual Customer Facing Professional