Kantida Kaewsongmuang
Bilingual Customer Facing Professional
Bangkok
Summary
A resilient and persistent professional with two year of experiences, a strong academic background, and a proven ability to adapt, lead, and contribute in fast-paced environments. Naturally team-oriented with the ability to work efficiently under high pressure whether in leadership, business management, customer service or collaboration.
Overview
2
2
years of professional experience
1
1
Certificate
2
2
Languages
Work History
Educator
Lululemon
01.2026 - Current
- Built relationships with customers to encourage repeat business.
- Achieved around 130-140% sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Solved customer challenges by offering relevant products and services.
Customer Onboarding Specialist
Food Market Hub
03.2025 - 10.2025
- Enabled SME and enterprise clients to successfully adopt and implement the system into their restaurant operations through clear, step-by-step guidance.
- Achieved a 53% reduction in service lead time (40 days to 19 days) by establishing a comprehensive Help Center to support autonomous client onboarding
- Built strong product knowledge and became a go-to person for delivering tailored onboarding experiences.
Uniqlo Management Candidate (UMC)
Uniqlo Thailand
01.2024 - 12.2024
- Managed store operations, inventory, and sales performance as if running my own business.
- Handled 3,500+ customer interactions weekly, ensuring problem-solving on the spot.
- Achieved the branch’s all-time highest sales record through strategic operational management.
Education
Bachelor of Liberal Arts - Business English Communication (International Program)
Thammasat University
Thailand01-2023
Skills
Customer assistance
Customer relationship building
Reliability and punctuality
Patience and empathy
Accomplishments
- Employee of the Month - Food Market Hub: Awarded Employee of the Month in recognition of outstanding performance, strong engaging, and consistent achievement of key targets.
- Sales Excellence Recognition Uniqlo Thailand: Achieved highest sales record in branch by strategic operational management and planning.
- Improved Onboarding Efficiency - Food Market Hub: Achieved a 53% reduction in service lead time (40 days to 19 days) by establishing a comprehensive Help Center to support autonomous client onboarding.
Certification
Data Analytic Bootcamp skooldio
Timeline
Educator
Lululemon
01.2026 - Current
Data Analytic Bootcamp skooldio
12-2025
Customer Onboarding Specialist
Food Market Hub
03.2025 - 10.2025
Uniqlo Management Candidate (UMC)
Uniqlo Thailand
01.2024 - 12.2024
Bachelor of Liberal Arts - Business English Communication (International Program)
Thammasat University
LANGUAGES
Thai - Mother Tongue
English - Proficient
TEST SCORE
- TOEIC 950
- IELTS 7
telephone number
093-9894515
TEST SCORE
- TOEIC 950
- IELTS 7