Kanokwan Pinpripren
Hospitality, Assistant Management
Bangkok,Bangkok
Summary
Dynamic Bakery Supervisor at BLUE CAFE BY ALAINDUCASSE, adept in staff management and inventory control. Enhanced customer satisfaction through effective communication and conflict resolution, while implementing safety protocols that reduced workplace accidents. Successfully trained new employees, fostering a positive work environment and consistently delivering high-quality baked goods.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Language
Work History
Bakery Supervisor
BLUE CAFE BY ALAINDUCASSE
11.2024 - Current
- Implemented safety protocols to reduce workplace accidents and maintain compliance with industry regulations.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
- Promoted a positive work environment through effective communication and conflict resolution strategies.
- Established proper procedures for waste management, sanitation, food handling and safety.
- Evaluated employee performance, identifying areas for improvement and providing constructive feedback as needed.
- Collaborated with team members to create new recipes, boosting sales and customer interest.
- Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
- Oversaw bakery department, supervised staff and delegated daily tasks.
- Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
- Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
- Performed opening and closing duties for department.
- Greeted customers, answered questions and provided great customer experiences.
- Maintained inventory control and ordered supplies on monthly basis.
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Established performance goals and empowered bakers to exceed targets.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Monitored food inventory and supplies to prevent waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Controlled food costs and managed inventory.
- Coordinated kitchen activities with front-of-house staff for seamless and service.
Assistant Manager
Starbucks
01.2009 - 10.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Launched quality assurance practices for each phase of development
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma - Art Language
Panaspittayakarn School
ChonburiSkills
Staff Management
Inventory controls
Budgeting
High-volume dining
Recruitment
Employee scheduling
Taking care of the shift and store and maintain cleanliness
Communicate in English (read,write and speak)
I can communicate in English ( read write and speak)
I can speak English, Read , Speak and Write
Timeline
Bakery Supervisor
BLUE CAFE BY ALAINDUCASSE
11.2024 - Current
Assistant Manager
Starbucks
01.2009 - 10.2023
High School Diploma - Art Language
Panaspittayakarn School