Coordinate services between the organization and airline customers to make everything smooth.
Manage service to complete everything on time to avoid delays or customer complaints.
Check all food carts and airline equipment used for service to ensure everything is complete and in good condition before service.
Regularly update airline information to ensure service accuracy.
Able to promptly solve any immediate problem that arises.
QA Officer
Bangkok Air Catering
07.2023 - 09.2024
Control organization's documents whether registered, revised, or cancelled documents of SUV-BAC and DMK-BAC.
Traceability process for all production processes in case of customer complaints.
Conduct Food Safety Training for staff in related departments.
Prepare for audit, including self-audit, internal audit, and external audit activities. (GHPs&HACCP, ISO9001, ISO20001, HALAL, HAL-Q)
Issued CAR (Corrective Action Request) from non-compliance standards or customer complaints for the concerned department.
Support outside the station as per request.
Summer Camp Coordinator
British International School Phuket
07.2023 - 07.2023
Being a teacher assistant during the BISP Summer camp 2023.
Startup (Internship)
Chiang Mai Innovation Incubation Center Co.,Ltd.
05.2022 - 08.2022
Team leader who coordinates all projects
Prepared proposals for TED Youth Startup "Ideation Incentive Program"
Won the 100000 Baht contest for the Bio-nanoceramic Innovation Removing Chemicals Polluted in Water Resource project which is project under the Ministry of Higher Education, Science, Research and Innovation.
Market validation
Project presentation
Exhibition Booth / Telesales
A Study Leave Matron
British International School Phuket
04.2021 - 06.2021
Supervision of students
Organization of events
Assisting on weekend boarding trips
Accompanying students to the airport
Other administrative duties
Education
Bachelor of Science - Agro-Industrial Biotechnology
Chiang Mai University
Chiang Mai, Thailand
04-2023
Skills
Team leadership
Collaborative team development
Team management
Proficient in high-pressure environments
Time management
Additional Information
2022
Project Leader of Sesame Jelly Boosting Brain and Bio-nanoceramic Innovation Removing Chemicals Polluted in Water Resource, which are project under the Ministry of Higher Education, Science, Research and Innovation.
Presentation of Pumin Plus product, which is joint research with the Faculty of Science, Chulalongkorn University at The Federation of Thai Industries (FTI Expo 2022)
Participated in the project "Digital Driven Business, adjusting the business to accommodate changes."
Timeline
Service Representative
Bangkok Air Catering
10.2024 - Current
QA Officer
Bangkok Air Catering
07.2023 - 09.2024
Summer Camp Coordinator
British International School Phuket
07.2023 - 07.2023
Startup (Internship)
Chiang Mai Innovation Incubation Center Co.,Ltd.
05.2022 - 08.2022
A Study Leave Matron
British International School Phuket
04.2021 - 06.2021
Bachelor of Science - Agro-Industrial Biotechnology