

Hospitality professional with over 15 years of international experience in luxury resorts and cruise lines. Skilled in guest relations, front office operations, and premium dining service. Known for delivering exceptional guest experiences and maintaining high service standards in multicultural environments.
Luxury Guest Service & Personalization
Food & Beverage Operations Management
Front Office & Concierge Support
Conflict Resolution & Complaint Handling
Multicultural Communication Skills
Opera PMS & Microsoft Office
High-Volume & Fast-Paced Environment Experience
Cross-Cultural Communication