Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Kanokkwan Claytuk

Kanokkwan Claytuk

Phuket

Summary

Hospitality professional with over 15 years of international experience in luxury resorts and cruise lines. Skilled in guest relations, front office operations, and premium dining service. Known for delivering exceptional guest experiences and maintaining high service standards in multicultural environments.

Overview

21
21
years of professional experience

Work History

Guest Relations Officer

Blue Tree Phuket (During Covid Cruise Break)
Phuket, Thailand
01.2024 - 07.2028
  • Handled guest concerns professionally to maintain satisfaction.

Dining Room Server / Quick Service Attendant

Disney Cruise Line
Florida
01.2012 - Current
  • Deliver premium dining service to international guests.
  • Adapt to various service styles including fine dining and quick service.
  • Maintain Disney service standards while handling high guest volumes.

Front Desk (At Your Service)

JW Marriott Phuket Resort & Spa
Phuket, Thailand
01.2010 - 01.2012
  • Coordinated guest requests across departments.
  • Ensured guest information accuracy and loyalty recognition.

F&B Coordinator / Restaurant Rotation

Marriott Vacation Club Mai Khao Beach
Phuket, Thailand
01.2008 - 01.2010
  • Experience in fine dining, pool bar, deli and in-room dining operations.

Education

BBA - Hotel & Tourism Management

Prince of Songkla University
Phuket, Thailand

Skills

Luxury Guest Service & Personalization

Food & Beverage Operations Management

Front Office & Concierge Support

Conflict Resolution & Complaint Handling

Multicultural Communication Skills

Opera PMS & Microsoft Office

High-Volume & Fast-Paced Environment Experience

Cross-Cultural Communication

LANGUAGES

Thai – Native
Bilingual or Proficient (C2)
English – Professional Working Proficiency
Advanced (C1)
Deutsch
Elementary (A2)
Spanish
Beginner (A1)

Timeline

Guest Relations Officer

Blue Tree Phuket (During Covid Cruise Break)
01.2024 - 07.2028

Dining Room Server / Quick Service Attendant

Disney Cruise Line
01.2012 - Current

Front Desk (At Your Service)

JW Marriott Phuket Resort & Spa
01.2010 - 01.2012

F&B Coordinator / Restaurant Rotation

Marriott Vacation Club Mai Khao Beach
01.2008 - 01.2010

BBA - Hotel & Tourism Management

Prince of Songkla University
Kanokkwan Claytuk