Kanogwan Pradit
262 Moo 9, Nong Faek, Saraphi
Summary
Extensive experience in hospitality and administration (over 10 years). Ability to improve client/guest satisfaction through excellent communication and problem-solving skills. Skilled in managing databases and staff coordination, ensuring operational efficiency and a positive work environment. Committed to encourage employee well-being and delivering exceptional service.
Overview
15
15
years of professional experience
Work History
Team Leader Administrative Coordinator
Transcosmos Thailand, CNX Site
Chiang Mai
02.2022 - Current
- Managing and completing tasks and duties for staff, a specific department, or an individual who usually serves in a leadership role.
- Updating and managing databases and spreadsheets ; manpower, staff working hours, Billing.
- Enroll in the Wellbeing team; commitment to employee well-being demonstrates a focus on employee health, happiness, and satisfaction, encompassing physical, mental, and emotional well-being, and fostering a positive and supportive work environment.
Assistant Front Office Manager
The Dhara Dhevi Hotel Chiang Mai
Chiang Mai
01.2015 - 12.2020
- Supporting the Front Office Manager by assisting with tasks, guest relations, and front desk operations, ensuring smooth and efficient service while maintaning high standards of guest service.
- Managing reservations and room assignments.
- Greeting guests and providing a positive first impression. Assisting with check-in and check-out procedures.
- Processing payment and issuing receipts
- Resolving guest issues and complaints.
- Supervising front desk staff and providing training
Guest Service Supervisor
Ping Nakara Hotel and Spa
Chiang Mai
09.2014 - 01.2015
- Greeting guests and providing a positive first impression. Assisting with check-in and check-out procedures.
- Managing reservations and room assignments.
- Assisting with check-in and check-out procedures.
- Resolving guest issues and complaints.
Guest Service Supervisor
Raming Lodge Hotel and Spa
Chiang Mai
07.2010 - 08.2014
- Greeting guests and providing a positive first impression. Assisting with check-in and check-out procedures.
- Managing reservations and room assignments.
- Assisting with check-in and check-out procedures.
- Resolving guest issues and complaints.
Education
Bachelor of Arts - Faculty of Humanities, English Major
Chiang Mai Rajabhat University
Chiang Mai03-2008
Skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Strong attention to detail
- Strong problem-solving and conflict resolution skills
- Proficiency in computer systems and software
Timeline
Team Leader Administrative Coordinator
Transcosmos Thailand, CNX Site
02.2022 - Current
Assistant Front Office Manager
The Dhara Dhevi Hotel Chiang Mai
01.2015 - 12.2020
Guest Service Supervisor
Ping Nakara Hotel and Spa
09.2014 - 01.2015
Guest Service Supervisor
Raming Lodge Hotel and Spa
07.2010 - 08.2014
Bachelor of Arts - Faculty of Humanities, English Major
Chiang Mai Rajabhat University
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