Kanchan Sethi
Regional (APAC) Sales Empowerment
Bangkok
Summary
Talented, accomplished, and experienced Administrative Coordinator/Analyst with 10+ years of experience in various roles. Skilled in multitasking and delivering executive correspondence to internal and global teams, resulting in a 80% boost in profitability by supporting the sales team. Proficient in analyzing reports and a Salesforce expert (CRM Data management). Successfully contributed to company growth, increasing volume by 50% to 60% each year. Seeking to leverage people management, analytic skills, and communication abilities, along with solid knowledge of current products and services. Adaptable to changes in the economy/environment. Eager to contribute to the success of your competitive firm with the right background and enthusiasm.
Overview
17
17
years of professional experience
18
18
years of post-secondary education
4
4
Languages
Work History
Regional Sales Empowerment Professional
CEVA Logistics (Thailand)
2021.09 - Current
- Customized user interfaces according to specific departmental needs while maintaining a consistent overall experience across the platform.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Execute individual BD target setting and Govern BD incentive calculations for Sales Team
- Salesforce Trainings, Deployment of Traded data, reports and Dashboard creations for the Team.
- Support AP BD Leader in execution of region BD budget setting exercise
- Provide business support to Global BD requests and initiatives
- Create, implement and maintain BD onboarding program "
- Proactively identified opportunities for process improvement within the Salesforce environment by staying current on industry trends and best practices.
Route Development Manager South East Asia & Indian Sub Continent
Ceva Logistics
2019.01 - 2020.01
- Company Overview: Business Development
- Managing opportunities in three countries (Thailand, Vietnam, Myanmar)
- Setting dashboard, reviewing budgets and targets, tracking performances
- Analyzing reports, engaging with global team on regular basis
- Analyze budget and track targets to reach Gross Revenue budget target of $200m and EBITDA target $13.6m
- Coordinating with sale teams weekly on developments and growth and helping them with boosting their performance
- Controlling all pipeline related figures and supporting sales with potential customers
- Training each salesperson to use Salesforce CRM (customer relationship management) platform program accurately
- Provided administrative support for the marketing department
- Coordinate with Finance regarding Sales Incentive, ensuring Book of Business is up to date
- Help Map data and forms and forward them to finance for standard credit application process
- Collaborate and partner with sales and management staff in each market to develop and close new business
- Work with Product Managers to develop effective service offerings requested by customers
- Produce and distribute reports on each lane identifying process and timelines governing both imports and exports on target lanes
- Work closely with top customers in assigned trade lane to ensure customer satisfaction and other potential development
- Assist domestic field sales staff in responding to Requests for Proposals (RFQs), preparing presentations and monitoring sales leads and responses
- Maintain active working pricing modules for assigned trade lanes
- Help company to achieve annualized revenue of USD 22.8m via FM RFQ
- Helping to win new businesses and trade lanes
- Help process 161 bids in half a year and able to win 75% of bids processed
- On time submission at the accuracy of 98%
- Ensuring submission error < 2% ( Error & = number of Error from own Negligence/ number of total submission
- Maintain price database which enables quick response time towards data request from overseas offices and clients
- Business Development
Salesforce Cluster Administrator & Business Program Coordinator
Ceva Logistics
2014.02 - 2018.12
- Company Overview: Business Development
- Business Development
Tender Specialist
Ceva Logistics
2014.02 - 2016.12
- Company Overview: Business Development
- Business Development
Partnership (Owner)
Artrium - the Aquarium of Statues
2008.09 - 2013.11
- Dealt in designing home decor, wall hanging, sculptures, paintings and religious statues
- Import and export from many parts of India and exhibiting products in Bangkok
Education
Foundation Diploma - Fashion Management and Portfolio
London College of Fashion
2006.09 - 2008.09
Bachelor of Business Administration - Management, Marketing
Mahidol University International College
2003.04 - 2006.07
IGCSE 'O' Level - Commerce, Accounts, Maths, Computer Studies, Religious Studies, Languages
British Council
2002.12 - 2003.03
High School - British based curriculum
Thai Sikh International School
1990.01 - 2002.08
Skills
- Strong Excel Data Analysis Skills
- Skilled in Adobe Photoshop Techniques
- Service Excellence
- CRM Data Management
- Team Leadership
- Positive Interpersonal Skills
- Team-Oriented Approach
- Salesforce Configuration
- Data Report Creation
- Task Coordination
- Analytical Problem-Solving Skills
Personal Information
Date of Birth: 09/17/86
Timeline
Regional Sales Empowerment Professional
CEVA Logistics (Thailand)
2021.09 - Current
Route Development Manager South East Asia & Indian Sub Continent
Ceva Logistics
2019.01 - 2020.01
Salesforce Cluster Administrator & Business Program Coordinator
Ceva Logistics
2014.02 - 2018.12
Tender Specialist
Ceva Logistics
2014.02 - 2016.12
Partnership (Owner)
Artrium - the Aquarium of Statues
2008.09 - 2013.11
Foundation Diploma - Fashion Management and Portfolio
London College of Fashion
2006.09 - 2008.09
Bachelor of Business Administration - Management, Marketing
Mahidol University International College
2003.04 - 2006.07
IGCSE 'O' Level - Commerce, Accounts, Maths, Computer Studies, Religious Studies, Languages
British Council
2002.12 - 2003.03
High School - British based curriculum
Thai Sikh International School
1990.01 - 2002.08