Kampanath Chalitchaiya

Logistics Coordination

• Coordinated delivery operations with consistent on-time performance, achieving a 99% on-time delivery rate.
• Improved logistics processes to reduce delays and enhance cost efficiency, resulting in a 15% annual reduction in transportation costs.
• Collaborated with suppliers and carriers to resolve delivery issues within 24 hours on average, maintaining a high level of customer satisfaction.

Customer Service Management

• Managed diverse client accounts with a focus on providing responsive, solution-oriented support to build lasting relationships.
• Implemented service improvements based on customer feedback, leading to a 20% increase in customer satisfaction scores.
• Trained and mentored junior team members to strengthen service quality and overall team productivity.
• Prepared and maintained key documentation, including tax invoices, delivery note, billing statements, and weekly/monthly summary reports, using Microsoft Excel and ERP system (QAD) to ensure accuracy, traceability, and compliance with internal controls.

Supply Chain & Documentation Management

• Conducted supply chain analysis to shorten lead times by 10% and improve inventory accuracy.
• Handled the receiving process when suppliers delivered goods, ensuring that both products and documentation met required standards.
• Verified incoming goods against delivery notes and transferred necessary documents to the accounting department for financial processing.
• Coordinated with warehouse and teams to ensure that materials were properly stored and issued in accordance with procedures.

We are looking for a skilled and reliable Mechanic to join our truck and general vehicle repair workshop. The ideal candidate will be responsible for inspecting, repairing, and maintaining various types of vehicles—including trucks—to ensure optimal performance, safety, and customer satisfaction.

Key Responsibilities:

• Inspect and repair vehicles, including engine, suspension, brake, and electrical systems
• Perform scheduled maintenance services such as oil changes, filter replacement, and general check-ups
• Receive incoming vehicles and parts from suppliers, verify delivery documents and item accuracy
• Identify mechanical issues and provide professional repair recommendations to customers or supervisors
• Cooperate with team members including other mechanics and the parts department
• Maintain a clean and safe workspace in compliance with safety standards