Kamonwan Yungyen
Koh SaMui
Summary
Passionate Spa Manager with over 17 years of experience in enhancing guest satisfaction overseeing spa operations. Multitasking, quickly prioritizing with strong organization skills. Experienced and result-oriented with strong profitable operation results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Spa Manager
Kandima Maldives Resort
Maldives, Maldives
10.2023 - 10.2024
- Responsible for recruitment, training, budgeting, and implementation of LSOP to enhance guest experience
- Effectively managed the spa department, leading to a 25% improvement in year-to-date performance compared to the previous year
Spa Manager
Anantara Lawana Koh Samui
04.2019 - 09.2023
- In-charge of full housekeeping operation from June 2020 to responsible for day-to-day operation, budgeting, recruitment, training, and implementation of LSOP to enhance guest experience and allow better efficiency of housekeeping team members
- Successfully operated spa department which resulted in achieving yearly budget in 2022
Spa Manager
Anantara HuaHin Resort and Spa
07.2016 - 03.2019
- Achieved spa yearly budget in 2018
Taskforce - Spa Manager
Anantara Lawana Koh Samui
10.2018 - 11.2018
- Implemented upselling activities for the spa team which has resulted in achieving the spa budget in October 2018
Task Force - Spa Manager
Anantara Kalutara
11.2016 - 11.2016
- Exclusively operate spa for a corporate visit for 15 days
Spa Manager
Avani Seychelles Barbarons Resort and Spa
05.2016 - 10.2016
- Successful pre-opening spa manager
- Responsible for recruitment, training, budgeting, and setting up the spa for opening
Assistant Spa Manager
Mandara Spa, JW Marriott Phuket Resort and Spa
07.2012 - 10.2014
- Internal promotion to recognize the exceptional performance in July 2012 as assistant spa manager
Task Force - Spa Manager
Anantara Phuket Mikhao Resort
05.2014 - 06.2014
Task Force Assistant Spa Manager
Anantara Bophut Resort and Spa
03.2013 - 04.2013
Senior Spa Receptionist
10.2009 - 06.2012
- Internal promotion to recognize exceptional performance in July 2009 as a senior spa receptionist
Spa Receptionist
10.2006 - 10.2009
Education
B.A. - Tourism and Hospitality Industry
Rajabhat Institute
Phuket, Thailand05.2003
Skills
- Employee coaching
- Budget administration
- Customer acquisition
- Upselling services
- Staff management
- Facility maintenance
References
Available upon request
Training
- Cascade training of Spa Therapist 2009, Thailand
- Elemis Spa Treatments Training, Thailand
- Comfort Zone – Skincare and Treatment Training 2014, Seychelles
- Completed 150 hours of Training for Aromatherapy, Hawaiian, Swedish, Indonesian, and Deep Tissue Massage
- Completed 150 hours of training for Body stimulating Scrub, Aroma Sea salt, Royal Oriental Steam Wrap, Natural Body Mud, Thai Herbal Body Mud, Seaweed Body Wrap, and Body Cleanser
Certification
- Anatomy and Physiology 2024
- Vibration Singing Bowl 2024
- Mastering Performance Management 2015
- Licensed Spa Manager by Ministry of Public Health, Thailand 2012
Timeline
Spa Manager
Kandima Maldives Resort
10.2023 - 10.2024
Spa Manager
Anantara Lawana Koh Samui
04.2019 - 09.2023
Taskforce - Spa Manager
Anantara Lawana Koh Samui
10.2018 - 11.2018
Task Force - Spa Manager
Anantara Kalutara
11.2016 - 11.2016
Spa Manager
Anantara HuaHin Resort and Spa
07.2016 - 03.2019
Spa Manager
Avani Seychelles Barbarons Resort and Spa
05.2016 - 10.2016
Task Force - Spa Manager
Anantara Phuket Mikhao Resort
05.2014 - 06.2014
Task Force Assistant Spa Manager
Anantara Bophut Resort and Spa
03.2013 - 04.2013
Assistant Spa Manager
Mandara Spa, JW Marriott Phuket Resort and Spa
07.2012 - 10.2014
Senior Spa Receptionist
10.2009 - 06.2012
Spa Receptionist
10.2006 - 10.2009
B.A. - Tourism and Hospitality Industry
Rajabhat Institute