Kamonchanok Wattana
Employee
Samutprakarn,10
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Section Manager
Perfect Companion Group
Bangsaothong, Samutprakarn
08.2020 - Current
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
- Identified section KPIs and created measurement mechanism to track operations efficiency.
- Improved user service quality to promote customer loyalty and enhance operations efficiency.
- Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
QC Supervisor & PDWH Supervisor
Southeast Asian Packaging And Canning Co,Ltd
Mahachai, Samutsakorn
08.2015 - 07.2020
- Reported production malfunctions to managers and production supervisors.
- Evaluated interactions between associates and customers to assess personnel performance and implement strategies for customer satisfaction improvement.
- Monitored staff organization and suggested improvements to daily functionality.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Inspected products and worker progress throughout production.
- Recorded, analyzed and distributed statistical information.
- Implemented new quality assurance and customer service standards.
Asistant Manager
Tan Tan Izakaya Restuarant of ICHITAN
ฺDindaeng, Bangkok
01.2014 - 03.2015
- Evaluate solutions and make decisions.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Received and processed stock into inventory management system.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
Management Trainee
Nikuya Restuarant of OISHI GROUP
Bangkolaem, Bangkok
01.2013 - 01.2014
- Worked with customers to understand needs and provide excellent service.
- Maintained energy and enthusiasm in fast-paced environment.
- Monitored company inventory to keep stock levels and databases updated.
- Managed team of employees, overseeing hiring, training, and professional growth of employees.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
Education
High School Diploma -
01.2002 - 02.2008
Timeline
Section Manager - Perfect Companion Group
08.2020 - Current
QC Supervisor & PDWH Supervisor - Southeast Asian Packaging And Canning Co,Ltd
08.2015 - 07.2020
Asistant Manager - Tan Tan Izakaya Restuarant of ICHITAN
01.2014 - 03.2015
Management Trainee - Nikuya Restuarant of OISHI GROUP
01.2013 - 01.2014
Saipanya School - High School Diploma,
01.2002 - 02.2008
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