Julia Wong

• Led the Corporate workstream, planned the workshop timeline, and defined key discussion topics.
• Led workshops and work closely with bank stakeholders to understand current business process, product special handlings and expected system capabilities.
• Conducted system demo for business stakeholders to clarify terminology and align understanding of product features and account structures.
• Analyzed information gathered during workshops and mapped with the system features.
• Identified gaps, collaborate with cross-functional teams to prepare proposed solution and present to bank's business decision authority (BDA).
• Strategically planned and structured presentation materials to be presented in the Business Decision Authority (BDA).
• Provided mentorship to team members and shared knowledge in both system and business domains.

Product Management (April 2022 - March 2023):

• Understand the fundamental and system design of Core Banking system.
• Conducted market research and develop the product roadmap based on company directions, stakeholder needs and market demands.
• Primarily contributed in developing a baseline product, specializing in the accounting module enhancement, standardization and Islamic Core.

Project Business Analyst (March 2023 - August 2024):

Smart Lending System Project in Vietnam

• Key person of the project and responsible in handling requirements for both Loan Management System and Smart Lending Platform requirements.
• Conducted a comprehensive training session for business users.
• Participated in solution design, integration discussions, developed UI mockup, and presenting proposed solution to business users.
• Delivered FSD within the specified timeframe, ensured clarity and obtained acknowledgement signed off from the project stakeholders.
• Involved in maintenance enhancement project to improve the efficiency and performance of the disbursement and repayment processes.
• Support to resolve the accounting related issues in production.

Smart Lending Platform Project in Singapore

• Responsible in handling new projects and CR enhancement requirements for both Smart Lending Platform and Channel H5 requirements.
• Conducts personal loan underwriting process flow analysis.
• Develop BA configuration documents and conduct the configurations for example, fields, forms, decision flow, rules condition, data services, templates, product, etc.
• Provide support for the production release, specifically focusing on the configuration aspects.

Internal Project– Core Product Release:

• Actively participated in the product enhancement discussions with R&D and Business Consulting teams.
• Documented the product enhancements and user training materials as part of standard product release.
• Part of Standard Product Accepting team and carried out extensive testing before product release.

External- Client Projects:

Core Banking System Project with focus on Invoice Financing in Malaysia

• Core Banking System Project with focus on Invoice Financing in Malaysia.
• Participated in all of the SOW discussion.
• Key person of the Core Banking System Project implementation and responsible for all business requirements analysis.
• Created business and functional related drawings and process flow diagrams.
• Conducted system walkthrough with the business users of the client.
• Prepared FSDs for the business requirements and involved in discussions for integration various third-party systems.
• Evaluated potential solutions and present proposed recommendations based on the business scenario.
• Obtained all FSD signed-off within targeted timeline.

Digital Banking Project in Philippines

• Key person of Digital Banking Project implementation and responsible for all of the business requirements analysis for deposit and lending modules.
• Prepared FSDs for the business requirements and involved in discussions for integration various third-party systems.
• Responsible for conducting internal QA testing and supporting SIT/ UAT before deployment.
• Responsible for enhancements and maintenance activities post-production.

Digital Banking System Project in Indonesia

• Assisted to handle, developed and completed the loan module FSD.
• Assisted to complete the Accounting Module training material.
• Conducted user training on Accounting Module.
• Performed testings on user training environment and SIT environment.

Core Banking System Project in Malaysia

• Prepared system presentation slide on lending module for system demo to the stakeholders.
• Participated in the Personal Finance meeting and contributed ideas and suggestions to the business team.

Core Banking System Project in Thailand

• Assisted to handle Legal Processing and Offline Loan Repayment Channel requirement under lending module in the project.
• Completed and finalized the requirement discussions, ensuring that the Functional Specification Documents (FSDs) have been confirmed by the bank stakeholders.
• Delivered FSD within the specified timeframe, ensured clarity and obtained acknowledgement signed off from the project stakeholders.
• Involved in maintenance enhancement project to improve the efficiency and performance of the disbursement and repayment processes.
• Support to resolve the accounting related issues in production.

• Review loan application request.
• Access and evaluate applicant's financial status, risk and creditworthiness based on CTOS report, company annual report, bank statements and required documentation.
• Generate client's credit report with detailed description on the company background, company performance, financial data, legal status, risk or weaknesses, market factors, market reference and recommendation comments.
• Process Letter of Approval and Agreement to the client.
• Explain the Agreement and sight and sign as a witness.
• Monitor and follow up on the execution process and client's repayment process.
• Develop and maintain good rapport with existing customers, suppliers, and vendors for continued cooperation.
• Conduct site visits to customers or supplier’s office or factory on regular basis.
• Plan and conduct marketing activities to obtain new business to achieve assigned target requirements.

• Industry training program for 5 months in the company.
• Practice the operations of money settlements within the various bank and fund managers, financial products order placement and preparing daily transaction reports.
• Complete daily tasks on time with accuracy.
• Be able to accomplish the task based on priority.
• Prepare Bill Payment by uploading the bill payment files (CIMB, RHB, MBB and SCB) and create FPX fund transfer.