Jonathan Schmidt

• Design and deliver training courses for catering staff, enhancing their skills and knowledge of food safety, hygiene, and customer service
• Create and execute a concept for a vegan restaurant, offering healthy and delicious dishes made from local and organic ingredients
• Develop and maintain a booking system for events and activities for the island of Koh Mak, using web development and database management skills
• Support the Coral Gardners, a local initiative to restore and protect the coral reefs around the island, by providing logistical and technical assistance
• Collaborate and learn from the former founder of the airlines Nok & Scoot, gaining insights and best practices on business development, marketing, and leadership

traveled to Thailand, Cambodia, Laos, Malaysia, Singapore, Philippines, Japan, Vietnam, Indonesia

• Started as an Operations Manager, overseeing the daily operations of the company, including purchasing, scheduling, and quality control
• Promoted to Project Manager for strategic customers, managing complex and high-value projects from initiation to completion, ensuring customer satisfaction and timely delivery
• Advanced to Senior Project Manager for Premium Clients and Business Development, taking care of the company’s most important clients and developing processes to ensure smooth collaboration and communication
• Became Team Lead for Premium Clients and Business Development, leading a team of project managers and business developers, reviewing and improving the company’s product and services, and identifying and pursuing new opportunities for growth and innovation

• Managed a team of up to 40 people, providing training, feedback, and evaluation
• Organized and executed various cultural events for up to 2000 attendees, such as theater, readings, concerts, and parties
• Planned and negotiated the purchasing and pricing of supplies and services with vendors
• Collaborated with local artists, performers, and media, creating a network of partnerships and support
• Implemented and monitored quality standards and policies for the club, ensuring compliance with health, safety, and legal regulations

• Planned and executed various cultural events for the club, such as theater, readings, concerts, and parties, catering to diverse audiences and interests
• Managed the logistics, budget, and promotion of the events, ensuring high quality and customer satisfaction
• Collaborated with local artists, performers, and vendors, creating a network of partnerships and support
• Supervised and trained the club staff and volunteers, fostering a positive and productive work environment
• Organized and hosted the street festival Suedstrasse in Aachen, attracting up to 5000 people and showcasing the club’s services and vision

• Led daily operations of Cafe Extrablatt, a renowned cafe and restaurant chain in Germany, ensuring high standards of customer service and team performance
• Oversaw inventory and supply management, cash and card handling, and reporting procedures, optimizing costs and minimizing waste
• Coached, trained, and motivated staff members, delegated tasks, and handled any conflicts or complaints, fostering a positive and collaborative work environment
• Ensured compliance with health and safety policies and regulations of the company and the local authorities
• Worked closely with the management and other shift managers, providing feedback and suggestions for improvement, and attending staff meetings and trainings
• Acquired skills and competencies in customer service, communication, leadership, problem-solving, and teamwork
• Gained valuable experience in the hospitality industry, working in a fast-paced and dynamic setting