Accomplished English Tutor at Cambly Inc., with a proven track record of enhancing students' English proficiency through innovative lesson planning and individualized instruction. Achieved a 4.9/5.0 rating by fostering strong rapport and critical thinking development. Skilled in adapting teaching methods to meet diverse needs, demonstrating exceptional fluency building exercises and empathy.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
English Tutor
Cambly
11.2022 - Current
Over 37000 Minutes Spent teaching
Over 900 Students Met
4.9 out of 5.0 Rating
Improved students' written and verbal English skills through personalized learning programs.
Enhanced students' reading and writing skills by implementing interactive and engaging lesson plans.
Developed student confidence through positive reinforcement strategies.
Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Kept accurate records of each tutoring session, tracking attendance, progress notes, and areas for future focus.
Member Service Representative
Meridian Credit Union
10.2016 - 05.2022
Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
Opened customer accounts and provided deposit and withdrawal receipts.
Educated and engaged customers with new bank products and services.
Handled complaints with prompt, courteous service to uphold professional reputation.
Partnered with other departments facilitating smooth resolution of complex cases resulting in improved member experience.
Resident Care Worker
Jah Jireh Seniors Ministry
01.2013 - 05.2016
Assisted residents with daily living tasks, promoting independence and dignity.
Promoted a positive atmosphere within the residence by addressing concerns promptly and maintaining open communication with staff members.
Maintained a safe and clean environment by adhering to hygiene standards and infection control protocols.
Trained new hires on company policies and procedures improving overall efficiency of the team.
Assisted with meal planning, preparation, and feeding as required, ensuring proper nutrition for each resident.
Provided emotional support to residents, fostering strong relationships built on trust and empathy.
Collaborated with healthcare professionals to ensure comprehensive care and support for residents.
Administered medications according to prescribed schedules, ensuring accurate dosages and timely administration.
Business English Instructor & International Sales at Freelance Via Apprentus.com — Remote (Global)Business English Instructor & International Sales at Freelance Via Apprentus.com — Remote (Global)