Jirapat Kaewsidum

Senior Manager – NCB Center
• Lead NCB reporting operations and consent verification to ensure regulatory compliance and data accuracy.
• Oversee submission processes to National Credit Bureau (NCB) in accordance with internal and external regulatory requirements.
• Coordinate with credit bureau and regulatory bodies to maintain governance standards and operational integrity.

Manager – Home Loan
• Managed end-to-end mortgage underwriting process and exercised approval authority within SLA.
• Strengthened quality control framework for underwriting decisions.
• Reviewed high-risk and potential fraud cases to minimize credit losses and operational risk.

• Assessed and approved mortgage applications in line with credit policies and risk appetite.
• Managed OD renewals and collateral revaluation processes.
• Ensured compliance with internal credit standards and reduced operational risk exposure.

Quality Assurance / Credit Acceptance
• Conducted quality audits on underwriting decisions to enhance process accuracy.
• Improved workflow efficiency to meet defined turnaround time targets.

• Evaluated and approved personal loan applications within SLA.
• Investigated suspected fraud cases and verified customer information.
• Delivered effective customer service and issue resolution.