Jhunel Ramirez
Sriracha,20
Summary
Dynamic Assistant Operations Manager with 5 years of experience in overseeing daily operations, optimizing processes, and driving efficiency. Proven track record of coordinating teams, streamlining workflows, and ensuring adherence to quality standards. Skilled in resource allocation, budget management, and strategic planning to meet organizational objectives. Adept at implementing process improvements, fostering team collaboration, and delivering exceptional customer service. Strong leadership, communication, and problem-solving abilities to drive operational excellence and support organizational growth. Motivated Assistant Operations Manager develops and implements operational plans and schedules. Comprehensive understanding of desirable fiscal management and strategic guidance practices. Mindful prioritizer addressing organizational objectives with thorough task-completion roadmaps. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Operation Manager
Thai Subsea Services Ltd
Chonburi
01.2020 - Current
- Process Improvement: Collaborate with the Operations Manager to identify areas for process improvement and implement strategies to streamline operations, reduce costs, and enhance efficiency
- Resource Management: Assist in managing resources such as equipment, materials, and personnel to ensure they are utilized effectively to meet operational goals and deadlines
- Team Coordination: Coordinate and communicate with various teams within the organization to ensure seamless collaboration and alignment of efforts towards achieving operational objectives
- Performance Monitoring: Monitor key performance indicators (KPIs) and operational metrics to track progress, identify trends, and make data-driven decisions to improve operational performance
- Quality Assurance: Implement quality assurance measures to maintain high standards of product/service delivery, compliance with regulations, and customer satisfaction
- Training and Development: Support in training and developing operational staff to enhance their skills, knowledge, and capabilities, contributing to a high-performing team
Freelance Assistant Technician
Beacon Offshore
Pin Tong
04.2017 - 11.2019
- Inspection: Conduct regular inspections to identify potential issues and ensure equipment is in optimal working condition
- Troubleshooting: Diagnose and resolve technical problems with underwater machinery, utilizing specialized tools and diagnostic equipment
- Safety Compliance: Adhere to safety protocols and regulations to ensure a safe working environment for all personnel involved in underwater operations
- Documentation: Maintain detailed records of maintenance activities, repairs, and inspections, and prepare reports as required
- Operational Support: Provide technical support during underwater operations, assisting in the deployment and retrieval of equipment
- Collaboration: Work closely with engineers, divers, and other team members to ensure the successful completion of underwater projects
Office Staff
House Of Representatives
Quezon City
08.2013 - 02.2014
- Used Microsoft Word and other software tools to create documents and other communications
- Served customers and followed outlined steps of service
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Created plans and communicated deadlines to ensure projects were completed on time
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments
- Gathered, organized and input information into digital database
Education
Bachelor of Science - Business Administration
NEW ERA UNIVERSITY
Quezon04.2014
Secondary -
JOSE J LEIDO Jr MEMORIAL NATIONAL HIGH SCHOOL
Calapan, Oriental Mindora04.2007
Skills
- Communication skills
- Inventory management
- Relationship building
- Training and mentoring
- Troubleshooting skills
- Service Delivery Management
- Marketing and advertising
- Computer Skills
- Customer Service
- Operational efficiency
- Business development
- Customer engagement
- Scheduling and coordination
- Project management
- Staff training and development
- Operations management
- Performance tracking
- Equipment Operation
- Underwater Construction
Certification
- Certificate Of Completion
- House of Representatives
- Personality Development
- PADI OpenWater Diving
- HSE Training and Awareness Course
- Advanced Open Water Diver PADI
- White Belt Lean Six Sigma
- Basic Accounting
- Fundamentals of Accounting
Languages
- English
- Tagalog
Timeline
Assistant Operation Manager
Thai Subsea Services Ltd
01.2020 - Current
Freelance Assistant Technician
Beacon Offshore
04.2017 - 11.2019
Office Staff
House Of Representatives
08.2013 - 02.2014
Bachelor of Science - Business Administration
NEW ERA UNIVERSITY
Secondary -
JOSE J LEIDO Jr MEMORIAL NATIONAL HIGH SCHOOL
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