JARIYA CHAISAN
Sales & Support Professional
Chiangmai
Summary
A motivated and personable Sales & Support professional with experience across retail, wholesale, and distribution industries. Strong background in customer management, sales coordination, order processing. Recognized for excellent interpersonal skills, responsibility, punctuality, and the ability to work collaboratively with cross-functional teams.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Sales Executive
CP Axtra Public Company Limited. (Makro Lampang)
09.2023 - Current
- Manage and grow sales within assigned customer portfolio
- Visit new and existing clients to promote products (consumer & household goods)
- Process customer orders and coordinate with internal teams
- Provide area support and handle additional tasks assigned by supervisors
Sales Executive
Ek-Chai Distribution System Co., Ltd. (Lotus’s Lampang)
10.2021 - 08.2023
- Sales Execution : Drove sales growth by effectively managing a diverse portfolio of retail and wholesale customers in the FMCG sector.
- Market Expansion : Identified and secured new business opportunities through proactive product presentations and relationship building.
- Workflow Optimization : Streamlined the ordering process to ensure high data accuracy and seamless communication between clients and the back-office team.
- Problem Solving : Acted as a primary point of contact for customer inquiries, resolving issues promptly to maintain high satisfaction and loyalty.
- Key Achievement : Top Sales Performance Award (Fresh Produce - Northern Region) | 2022.
Key Account (B2B & Food Service)
CPF Trading Co., Ltd. (Lampang)
04.2020 - 09.2021
- Key Account Management : Managed and expanded a diverse B2B customer base in Lampang city, including hotels, restaurants, and wet markets (HORECA segment).
- Sales Target Achievement : Successfully achieved an annual sales target of 12 Million THB through strategic planning and consistent customer engagement.
- Product Expertise : Promoted and distributed a wide range of fresh and processed food products, including fresh pork, chicken, eggs, and CP-branded sausages.
- Wholesale Operations : Managed wholesale distribution channels, handling direct negotiations and "back-of-house" coordination to ensure product availability and client satisfaction.
- Market Penetration : Identified new market opportunities within the urban Lampang area to increase brand presence and market share for CPF products.
Online Sales Specialist (Gold & Jewelry)
OWCHINHENG COMPANY LIMITED
07.2018 - 02.2020
- Online Customer Inquiry Management : Handled high-volume inquiries via social media and online platforms (Line OA, Facebook, etc.), providing expert advice on gold bars and jewelry products.
- Sales Conversion & Closing : Successfully closed sales for investment-grade gold bars and ornamental gold by providing real-time pricing and product information, ensuring targets were met.
- Transaction Security & Verification : Managed the end-to-end online ordering process, including payment verification, shipment tracking, and ensuring secure delivery of high-value items.
- Customer Trust & Relationship Building : Maintained professional communication to build long-term trust, essential for high-value transactions, and provided post-sales support for gold repurchase or exchange policies.
Purchasing Intern
VPF GROUP (1973) COMPANY LIMITED
06.2018 - 07.2018
- Assisted in analyzing spend data to identify cost-saving opportunities, contributing to overall profitability.
- Processed and verified purchase orders (PO) while monitoring stock levels to ensure timely delivery.
- Supported supplier relationship management through effective communication and proactive problem-solving.
- Ensured 100% accuracy and completeness of all purchasing documentation and records.
Education
Bachelor of Science - Agricultural Economics
Chiang Mai University
Chiang Mai, Thailand05.2019
High School Diploma -
Chiang Mai Christian School
Chiang Mai, Thailand03.2014
Skills
Professional Skills
Sales & Negotiation: Expert in closing deals and managing high-value transactions
B2B & HORECA Expertise: Deep understanding of food service and wholesale markets
Strategic Territory Planning: Skilled in regional market analysis and route optimization (Northern Thailand)
Customer Relationship Management (CRM): Focused on long-term loyalty and trust building
Operations & Technical Skills
Product Knowledge: Quick learner with deep insight into FMCG and luxury assets
Administrative & Document Processing: Precise handling of sales contracts and orders
Microsoft Office: Proficient in Excel, Word, and PowerPoint for data and presentations
Certification
• Car Driving License
Timeline
Sales Executive
CP Axtra Public Company Limited. (Makro Lampang)
09.2023 - Current
Sales Executive
Ek-Chai Distribution System Co., Ltd. (Lotus’s Lampang)
10.2021 - 08.2023
Key Account (B2B & Food Service)
CPF Trading Co., Ltd. (Lampang)
04.2020 - 09.2021
Online Sales Specialist (Gold & Jewelry)
OWCHINHENG COMPANY LIMITED
07.2018 - 02.2020
Purchasing Intern
VPF GROUP (1973) COMPANY LIMITED
06.2018 - 07.2018
Bachelor of Science - Agricultural Economics
Chiang Mai University
High School Diploma -
Chiang Mai Christian School