James K. Wearing-Smith
Bangkok,10
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2024
2024
years of professional experience
4
4
Languages
Work History
Administrative Assistants
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Receptionist
Majestic Suites
01.2023 - 01.2024
- Managed reception desk assisting clients with first tier support
- Managed incoming and outgoing calls and interfacing between 20 - 50 customer-caller and back-office support team
- Managed average traffic of visitors to assist with their inquiries, liaised in office for required support and customer experience
Education
Bachelor of Arts Program - Language for Careers (International Program)
Srinakharinwirot University
Bangkok, Thailand01-2023
Cambridge English - First Certificate in Cambridge English
Impact College
Melbourne 04.2001 -
Skills
Proficient in Software
Microsoft Word
Excel
Power Point
Canva
general-purpose coding language
- Data entry
- File management
ACHEIVEMENT & SKILLS
- University Project
- Business plan
- Successfully wrote a business plan for mobile application during degree program
- SWOT analysis for entrepreneurship
- Business Innovation Plan for Blockbusters in degree program
Timeline
Receptionist
Majestic Suites
01.2023 - 01.2024
Cambridge English - First Certificate in Cambridge English
Impact College
04.2001 -
Administrative Assistants
Bachelor of Arts Program - Language for Careers (International Program)
Srinakharinwirot University