Jakkarin Jasing
Banquet attendant
Pattaya
Summary
banquet attendant and restaurant waiter with a proven track record at Coco Beach Hotel Jomtein, good in customer service and teamwork. Demonstrated ability to enhance guest satisfaction through exceptional service and attention to detail. Skilled in computer use and adept at adapting to diverse situations, consistently delivering successful event outcomes.
Overview
2
2
years of professional experience
Work History
Banquet Attendant
Coco Beach Hotel Jomtein
01.2024 - Current
- Processed sales transactions using POS system.
- Delivered food to guest tables with timeliness and efficiency.
- Cleaned and maintained dining area and condiment stations.
- Promoted a positive and enjoyable event experience for guests, resulting in repeat business and increased client referrals.
- Developed strong relationships with clients through consistent professionalism and attention to detail during events.
- Achieved high levels of customer satisfaction by attending promptly to guest needs and offering assistance where needed throughout banquet functions.
- Utilized problem-solving skills when faced with unexpected challenges during events, finding effective solutions while maintaining composure under pressure.
- Communicated effectively with kitchen staff regarding menu items and dietary restrictions for seamless service execution.
- Supported event planners in executing successful functions by proactively addressing potential issues before they escalated.
- Contributed to successful events by efficiently setting up tables, chairs and place settings according to client specifications.
- Enhanced guest satisfaction by providing exceptional service during banquet events.
Restaurant Waiter
The Zign Hotel
07.2022 - 01.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Education
No Degree - Jurisprudence, Principles of Law
Ramkhamhaeng University
Bangkok, Thailand 04.2001 -
High School Diploma -
Banglamung School
Chon Buri, Thailand 04.2001 -
Skills
Table setting
Flexible Schedule
Room Setup and Breakdown
Teamwork and Collaboration
Self Motivation
Computer Skills
Customer Service
Adaptability and Flexibility
Attention to Detail
Team Leadership
Languages
Thai
Native language
English
Intermediate
B1
Timeline
Banquet Attendant
Coco Beach Hotel Jomtein
01.2024 - Current
Restaurant Waiter
The Zign Hotel
07.2022 - 01.2024
No Degree - Jurisprudence, Principles of Law
Ramkhamhaeng University
04.2001 -
High School Diploma -
Banglamung School
04.2001 -
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