Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Jake John Issa

Prestons

Summary

Dedicated and personable individual with a talent for exceptional customer service and creating a welcoming store environment. Proficient in inventory management and point-of-sale systems, with strong communication and problem-solving skills. Committed to enhancing customer satisfaction and maximizing store efficiency. Available 5 days a week.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Assistant

Liquorland Willowdale
02.2025 - Current
  • Providing responsible service of alcohol in accordance with RSA guidelines
  • Assisting customers with product selection and handling transactions
  • Restocking shelves, maintaining store cleanliness, and managing inventory
  • Operating point-of-sale systems and supporting promotional campaigns

Sales Associate

The Athlete's Foot
02.2023 - 05.2023
  • Assisted customers with selecting and fitting shoes.
  • Provided product information and recommendations.
  • Handled transactions and maintained store cleanliness.

Apprenticeship Work Experience

Betta Style Kitchens & Joinery Pty Ltd
02.2022 - 02.2022
  • Assisted in kitchen installations.
  • Learned basic joinery and carpentry skills.
  • Supported the team with various tasks.

Crew Member

KFC
06.2020 - 08.2021
  • Provided customer service and processed orders.
  • Ensured food safety and cleanliness standards were met.
  • Worked efficiently in a fast-paced environment.

Education

Diploma - Marketing and Communications

TAFE NSW
Ultimo, NSW
12.2023

B Communication/B Business - Management

Western Sydney University
07.2024

Certificate IV - Marketing and Communications

TAFE NSW
Liverpool, NSW
06.2023

High School Certificate - undefined

Clancy Catholic College
West Hoxton, NSW
10.2022

Skills

  • Marketing and Communications: Completed 24 units focused on Marketing and Communications
  • Presentations: Making presentations, articulating, presenting, and debating ideas
  • Marketing Activities: Undertaking marketing activities, analysing consumer behaviour, and developing and applying knowledge of the communications industry
  • Document Writing: Writing complex documents, marketing new business ventures, and assessing market opportunities
  • Product Promotion: Promoting products and services, building and maintaining business relationships
  • Social Media: Developing social media strategies, creating multi-platform advertisements for mass media
  • Data Analysis: Analysing big data (Excel), developing marketing communications plans, and undertaking project work
  • Communication: Writing persuasive copy, communicating with influence, and developing public relations campaigns
  • Research: Planning and interpreting market research, originating concepts, and evaluating marketing opportunities

Certification

  • Responsible Service of Alcohol (RSA) Issued by: 1-AAA Barmax Pty Ltd 2024-07-12
  • Responsible Conduct of Gambling (RCG) Issued by: 1-AAA Barmax Pty Ltd 2024-07-13

Hobbies and Interests

Working out at the gym (6-7 days a week), Networking and meeting new people, Gaining new experiences, Socialising with groups and individuals, Learning more about marketing and communication skills

Timeline

Retail Assistant

Liquorland Willowdale
02.2025 - Current

Sales Associate

The Athlete's Foot
02.2023 - 05.2023

Apprenticeship Work Experience

Betta Style Kitchens & Joinery Pty Ltd
02.2022 - 02.2022

Crew Member

KFC
06.2020 - 08.2021

Diploma - Marketing and Communications

TAFE NSW

B Communication/B Business - Management

Western Sydney University

Certificate IV - Marketing and Communications

TAFE NSW

High School Certificate - undefined

Clancy Catholic College

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Jake John Issa