Jack - Chaloemphol Kotkham
Pathum Thani
Summary
Experienced business development, sales & renewal, and account management based in Bangkok with hands-on expertise in telecommunication, IOT, and SaaS. Perform agile team leader, conducting business introductions, and growing a customer base. Excellent communications and presentation skills with proficiency in sales tools and MS Office. Recognized for consistent performance and achieving targets.
Overview
14
14
years of professional experience
Work History
Business Development Manager
True Digital Group
11.2021 - 10.2023
- Provided robust SaaS solutions for hotelier and health care sectors with seamless integration of payment gateways, booking and reservation, chatbots, queue management, business processes, and IoT solutions. My approach focuses on up-selling and cross-selling strategies tailored for businesses, solving customer pain point, filling the customer journey and maximizing ROI
- Successfully reached the 30 million THB sales target in 2022, and 85% achieved for the rest year
- Successfully secured 100% and 90% of active users in 2021 and 2022
- Established partnerships with vendors, developers, service integrators, and customers at all levels.
- Initiated a sales renewal strategy, analyzing big data from guest and patient experience through Google Analytics integration. and provide weekly reports for opportunity updates and suggestions to customers.
- Maintained relationships and collaborated across organizations within True Corporation and the CP Group of companies to achieve product synergy.
Professional Channel Management
Thai Samsung Electronic
11.2019 - 10.2021
- Managed the subcontract for the construction of the smart home flagship store at Samsung Headquarters
- Developed scenarios for smart home automation to support event and demonstrated to partner
- Managed and collaborated with SI to integrate new components into the ecosystem
- Formed strategic partnerships with property developer AP, presenting applications and securing 20 new projects in Bangkok
- Achieved online and offline campaign co-promotions with AP for 'Samsung & AP Ban Klang Muang' concept, achieving 135% of the revenue target in Q3, 2021
- Developed a new sales channel by initiating an EPP special price program with 75 corporate companies in Bangkok, generating a million THB in the best month.
Key Account Manager
ZTE Thailand
01.2017 - 10.2019
- Managed the portfolio for True Corporation's largest key account, overseeing the commercialization of telecommunication equipment, IoT, and services.
- Developed relationships with clients at all levels and led the marketing team in promoting products and new solutions regionally.
- Successfully completed the 3G 2100 swapped project, covering 90% of the entire southern region. and acquired new 3 provinces in south region
- Demonstrated and collaborated with Chulalongkorn Hospital on ZTE telemedicine and robotics services over a 5G network
- Identified budgeting issues and communicated with the True financial team, achieving an 85% approval rate within the set timeline.
Senior Eng, Radio Network Planning & Optimization
DTAC
01.2010 - 12.2016
- Handling multiple vendors like Huawei and Ericsson along with subcontractors for radio network planning and optimization in the designated area (Bangkok and west)
- Conducting test drives and optimizing the special route project (BTS) to surpass competitors and maintain an 85% LTE good network quality
- Ensuring network quality for 3G and 4G, with 90% of the designated area meeting KPI standards for good quality
- Successfully addressing 100% of customer complaints within 3 days
Education
MBA - Business Management And Strategy
College of Management At Mahidol University
Bangkok, TH12.2024
Bachelor of Science - Telecommunication of Engineering
King Mongkut's Institute of Technology Ladkrabang
Bangkok, TH05.2009
Skills
Contract Renewal
Problem-Solving
Sales funnel management
Team Leadership
Multitasking
Excellent Communication
Customer Relations
Deadline-oriented
Languages
Thai
Native language
English
Upper intermediate
B2
Employment status
available immediately
Timeline
Business Development Manager
True Digital Group
11.2021 - 10.2023
Professional Channel Management
Thai Samsung Electronic
11.2019 - 10.2021
Key Account Manager
ZTE Thailand
01.2017 - 10.2019
Senior Eng, Radio Network Planning & Optimization
DTAC
01.2010 - 12.2016
MBA - Business Management And Strategy
College of Management At Mahidol University
Bachelor of Science - Telecommunication of Engineering
King Mongkut's Institute of Technology Ladkrabang
Similar Profiles
Jirunya NetiprawatJirunya Netiprawat
Marketing and Event Partnership Manager at True Digital GroupMarketing and Event Partnership Manager at True Digital Group
Maya NawangwulanMaya Nawangwulan
Content Manager at True Digital GroupContent Manager at True Digital Group
Wannaput SatajuthaWannaput Satajutha
Senior data engineer at IBM Digital transformation (IBMDT)Senior data engineer at IBM Digital transformation (IBMDT)