Jack - Chaloemphol Kotkham
True Digital Group
Pathum Thani
14
years of professional experience
Experienced business development, sales & renewal, and account management based in Bangkok with hands-on expertise in telecommunication, IOT, and SaaS. Perform agile team leader, conducting business introductions, and growing a customer base. Excellent communications and presentation skills with proficiency in sales tools and MS Office. Recognized for consistent performance and achieving targets.
Work History
Business Development Manager
1 Year 11 Months- Provided robust SaaS solutions for hotelier and health care sectors with seamless integration of payment gateways, booking and reservation, chatbots, queue management, business processes, and IoT solutions. My approach focuses on up-selling and cross-selling strategies tailored for businesses, solving customer pain point, filling the customer journey and maximizing ROI
- Successfully reached the 30 million THB sales target in 2022, and 85% achieved for the rest year
- Successfully secured 100% and 90% of active users in 2021 and 2022
- Established partnerships with vendors, developers, service integrators, and customers at all levels.
- Initiated a sales renewal strategy, analyzing big data from guest and patient experience through Google Analytics integration. and provide weekly reports for opportunity updates and suggestions to customers.
- Maintained relationships and collaborated across organizations within True Corporation and the CP Group of companies to achieve product synergy.
Professional Channel Management
1 Year 11 Months- Managed the subcontract for the construction of the smart home flagship store at Samsung Headquarters
- Developed scenarios for smart home automation to support event and demonstrated to partner
- Managed and collaborated with SI to integrate new components into the ecosystem
- Formed strategic partnerships with property developer AP, presenting applications and securing 20 new projects in Bangkok
- Achieved online and offline campaign co-promotions with AP for 'Samsung & AP Ban Klang Muang' concept, achieving 135% of the revenue target in Q3, 2021
- Developed a new sales channel by initiating an EPP special price program with 75 corporate companies in Bangkok, generating a million THB in the best month.
Key Account Manager
2 Years 9 Months- Managed the portfolio for True Corporation's largest key account, overseeing the commercialization of telecommunication equipment, IoT, and services.
- Developed relationships with clients at all levels and led the marketing team in promoting products and new solutions regionally.
- Successfully completed the 3G 2100 swapped project, covering 90% of the entire southern region. and acquired new 3 provinces in south region
- Demonstrated and collaborated with Chulalongkorn Hospital on ZTE telemedicine and robotics services over a 5G network
- Identified budgeting issues and communicated with the True financial team, achieving an 85% approval rate within the set timeline.
Senior Eng, Radio Network Planning & Optimization
6 Years 11 Months- Handling multiple vendors like Huawei and Ericsson along with subcontractors for radio network planning and optimization in the designated area (Bangkok and west)
- Conducting test drives and optimizing the special route project (BTS) to surpass competitors and maintain an 85% LTE good network quality
- Ensuring network quality for 3G and 4G, with 90% of the designated area meeting KPI standards for good quality
- Successfully addressing 100% of customer complaints within 3 days
Education
MBA - Business Management And Strategy
Bachelor of Science - Telecommunication of Engineering
Skills
Contract Renewal
Problem-Solving
Sales funnel management
Team Leadership
Multitasking
Excellent Communication
Customer Relations
Deadline-oriented
Languages
Thai
Native language
English
B2
Upper intermediate
Employment status
available immediately
Timeline
Business Development Manager
True Digital Group
11.2021 - 10.2023Read More
Professional Channel Management
Thai Samsung Electronic
11.2019 - 10.2021Read More
Key Account Manager
ZTE Thailand
01.2017 - 10.2019Read More
Senior Eng, Radio Network Planning & Optimization
DTAC
01.2010 - 12.2016Read More
College of Management At Mahidol University
MBA from Business Management And Strategy
Read More
King Mongkut's Institute of Technology Ladkrabang
Bachelor of Science from Telecommunication of Engineering
Read More