ITTITEP PHAEWSAKUNEE
Veterinary Diagnostic Sales
Chiang Mai,50
Summary
Dynamic veterinary and commercial professional with extensive experience in diagnostic solutions, rapid test kits, Vcheck machines, pet food, vaccines, medicines, and supplements. Proven track record in cultivating strong customer relationships, successfully opening new accounts, and providing essential support to veterinarians and clinic teams through in-depth product knowledge. Passionate about sales training and field coaching, complemented by a people-focused mindset and commitment to mentoring new team members in effective customer communication and strategic questioning techniques. Dedicated to driving success through collaboration and expertise in the veterinary industry.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Veterinary Diagnostic Consultant
IDEXX
08.2023 - Current
- Managed customer accounts and sales performance in the assigned territory by building strong relationships with veterinarians and clinic teams.
- Provided product knowledge and presented suitable diagnostic solutions based on customer needs, practice workflow, and business opportunities.
- Represented the company as a trusted partner by supporting customers with clear communication and practical recommendations.
- Consistently achieved sales targets over the past two years and helped build new customer accounts for the company.
- Took responsibility for an additional territory while maintaining performance in the main area; built trust with customers in a short period and successfully closed sales in the additional territory.
- Supported a new team member during field visits by guiding customer communication, questioning techniques, and field approach.
Medical Representative
Intervetta
12.2022 - 07.2023
- Managed customers in the Northern territory, including veterinary clinics, animal hospitals, and pet shops.
- Presented and promoted pet food, vaccines, veterinary medicines, and supplements based on customer needs.
- Built strong relationships with veterinarians, clinic teams, and pet shop owners through regular visits and follow-up.
- Successfully achieved sales targets and expanded the customer base by opening more than 30 new accounts within 8 months.
- Increased business opportunities and product awareness in the assigned territory.
Sales Representative
Bestagro Companion
08.2020 - 11.2022
- Managed veterinary customer accounts in the Northern territory and promoted rapid test kits and Vcheck diagnostic machines.
- Provided product information, usage guidance, and practical recommendations to support customer adoption.
- Built strong relationships with veterinarians and clinic teams through regular field visits and follow-up.
- Grew the customer account base by 20% and achieved strong Vcheck sales performance in 2022.
Sales and Marketing Representative
Merge Companion
06.2018 - 03.2020
- Managed customer accounts in Bangkok and the Western territory, covering pet shops, wholesalers, and veterinary customers.
- Developed a new territory by building customer relationships, expanding market coverage, and increasing product awareness.
- Successfully introduced company products into a major wholesale account in Bangkok.
- Later transferred to manage diagnostic equipment customers in the Western territory.
- Grew customer account base by 30% and achieved high performance recognition in VRVC 2019.
- Built strong early-career experience in both pet shop channel development and veterinary diagnostic equipment sales.
Education
Bachelor of Science - Veterinary Technology
Kasetsart University
Bangkok, Thailand01-2018
Skills
Customer-focused selling strategies
Customer Relationship Management
Team collaboration
Product demonstration
Analytical problem-solving
Responsive to evolving challenges
LANGUAGES AND COMPUTER SKILLS
Computer skills: Microsoft Word, PowerPoint, Excel, CRM and internal reporting tools
Timeline
Veterinary Diagnostic Consultant
IDEXX
08.2023 - Current
Medical Representative
Intervetta
12.2022 - 07.2023
Sales Representative
Bestagro Companion
08.2020 - 11.2022
Sales and Marketing Representative
Merge Companion
06.2018 - 03.2020
Bachelor of Science - Veterinary Technology
Kasetsart University