ITSAGUN THITASIRI
Software Engineer / Technical Analyst (RPA Expert)
Bangkok
Summary
A strategic Automation Professional with 8+ years of deep technical expertise in Blue Prism within the Banking and Finance sectors at Siam Commercial Bank (SCB). Expert in architecting end-to-end RPA solutions for high-stakes environments, including Oracle Cloud ERP and Core Banking Infrastructure. TPQI Certified Project Manager recognized for leading Agile/Scrum teams to deliver mission-critical automation that drives revenue protection, financial reconciliation, and system reliability. Currently leveraging strong foundations in IT Management (M.Sc.) and ICT to transition into Intelligent Process Automation (IPA) and AI-driven solutions.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Software Engineer / Technical Analyst (RPA Expert)
Siam Commercial Bank (SCB)
09.2017 - Current
- System Reliability & Monitoring (Internal Banking Operations Monitoring): Optimized System Health Monitoring Codes within core internal banking platforms to enhance real-time tracking and automated error detection, ensuring high system availability.
- Revenue Protection & Retention (Project: CA Preventive): Developed an automated Customer Retention engine to identify churn risks and automate Personalized Interest Rate offers, directly securing the bank’s loan portfolio and preventing customer loss to competitors.
- Oracle Cloud ERP & Finance Transformation: Led UI Automation for Oracle Cloud ERP, automating Staff Expenses, Purchase Orders (PO), and internal financial reporting within an Agile framework. Implemented automated follow-ups for PO acknowledgments, ensuring 100% policy compliance.
- Core Banking Risk Mitigation (Project: Allocated Unposted & CDM): Automated the Allocated Unposted reconciliation process to resolve high-risk financial discrepancies and streamline month-end closing. Developed an audit automation system for Cash Deposit Machine (CDM) logs to ensure 100% transaction sequence integrity.
- Financial Data Security (Project: FX Rate Automation): Built a secure workflow to manage sensitive B2B FX rates, ensuring 100% accuracy in currency conversions to Thai Baht (THB).
- IT & Digital Content Project Manager | Certified by TPQI
- Directed digital initiatives using Agile principles, bridging the gap between Business Stakeholders and Technical Teams to deliver scalable automation roadmaps.
Education
Master of Science (M.Sc.) - Information Technology Management (ITM)
Faculty of Engineering
Bachelor of Science (B.Sc.) - Information and Communication Technology (International Program)
Skills
RPA Architecture: 8 Years Blue Prism (Expert Level), Excel VBO, UI Automation, System Monitoring
Banking Systems: Core Banking Operations, Oracle Cloud ERP, CDM & FX Automation
Certification
Certified Project Manager (Information Technology, Communication, and Digital Content) – TPQI.
Timeline
Software Engineer / Technical Analyst (RPA Expert) - Siam Commercial Bank (SCB)
09.2017 - Current
Mahidol University - Bachelor of Science (B.Sc.), Information and Communication Technology (International Program)
Mahidol University - Master of Science (M.Sc.), Information Technology Management (ITM)