Currently seeking for a challenging career in a dynamic organization that offers the opportunities, knowledge, and abilities to explore and grow and enables me to contribute positively towards the organization’s profitability goals and society.
Overview
7
7
years of professional experience
Work History
Agent
Self-employed
04.2023 - Current
Sending and withdrawing MTN Mobile Money.
Consulting with customers by telephone or in person to provide customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Contribute to the establishment and development of the organization's goodwill/reputation.
Content Creator
Self-employed
12.2020 - Current
Video editing, script writing, filming, publishing, link sharing and video analysis.
Tourism Product Knowledge, Customer Service and Digital Marketing Training
Ghana Tourism Industry, Kumasi Cultural Center
11.2019 - Current
Providing informative and engaging commentary about historical sites, landmarks, and attractions.
Ensuring the safety and well-being of tour participants throughout the journey.
Coordinating transportation logistics and guide groups through planned itineraries.
Answering questions and offering insights about local culture, customs, and traditions.
Managing time effectively to adhere to the tour schedule and cover all planned destinations.
Assisting with any unexpected issues or emergencies that may arise during the tour.
Staying informed about local regulations, policies, and any changes to tour destinations.
Assistant
Printing Press Shop
09.2021 - 08.2023
Photocopying, printing, typing examination questions, designing flyers and banners for billboards.
Office Boy and General Helper
Line Style Decoration
11.2018 - 02.2019
Maintaining office cleanliness, replenishing office supplies, document handling, errands and delivery, tea/coffee Service, and photocopy and printing.
Driver
Motorbike Transportation
12.2017 - 09.2018
Carrying passengers to their destination and ensuring customer safety by driving carefully.
Education
Bachelor of Arts - Political Science, Archaeology and Philosophy & Classics
University of Ghana
05.2025
HTML, CSS, and Javascript for Web Developers, AI For Everyone, English for Journalism
Coursera
12.2023
Secondary School - Mathematics, Integrated Science, Government, History, Elective ICT, English
First Simms Senior High School
Mamponteng, Kumasi
11.2023
Junior High School - Mathematics, English, Science, Social Studies, ICT
Abirem Centre For Islamic Studies JHS
Kwabre, East District (Ashante Region)
12.2020
Skills
Enthusiastic, flexible, and capable of working on own initiative
An ability to work to deadlines whilst ensuring accuracy and efficiency
Capable of working in a manner conductive with the production of high quality data
Working individually as well as in a team
Data entry
Public speaking
Video editing
Research
Customer Service
MS Word
MS Excel
Publisher
YouTube Studio
Driving (Car & Motorbike)
Analytical Skills: my YouTube channel and my blog have ignited my analytical skills, pushing me to measure every detail and audience interaction with tools like Google Analytics, Sendgrid, Google Data studio and Tableau This has allowed me to consistently grow my audience and increase the monetation blog and subscribers e-mail list
LANGUAGE SKILLS
English: Excellent
Arabic: Excellent
French: Good
Songhai: Mother Tongue
Hausa: Good
Twi: Good
Timeline
Agent
Self-employed
04.2023 - Current
Assistant
Printing Press Shop
09.2021 - 08.2023
Content Creator
Self-employed
12.2020 - Current
Tourism Product Knowledge, Customer Service and Digital Marketing Training
Ghana Tourism Industry, Kumasi Cultural Center
11.2019 - Current
Office Boy and General Helper
Line Style Decoration
11.2018 - 02.2019
Driver
Motorbike Transportation
12.2017 - 09.2018
HTML, CSS, and Javascript for Web Developers, AI For Everyone, English for Journalism
Coursera
Secondary School - Mathematics, Integrated Science, Government, History, Elective ICT, English
First Simms Senior High School
Junior High School - Mathematics, English, Science, Social Studies, ICT
Abirem Centre For Islamic Studies JHS
Bachelor of Arts - Political Science, Archaeology and Philosophy & Classics