HTET WAI YAN AUNG
Mechanical Engineer
Bangkok,10
Summary
Dynamic leader with a proven track record at Creative Travel Agency, excelling in operations management and team leadership. Spearheaded innovative strategies that significantly enhanced client relations and operational efficiency. Skilled in project management and customer relationship management, achieving substantial growth and positive outcomes in challenging environments.
Overview
6
6
years of professional experience
2
2
Languages
6
6
years of post-secondary education
Work History
General Manager
Creative Travel Agency
03.2021 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Reported issues to higher management with great detail.
Public Relations Manager
PSB Academy Myanmar Association
10.2018 - 07.2019
- Managed internal, external, and crisis communications.
- Coordinated and managed sponsorships and sponsorship activation.
- Communicated with media weekly to build relationships and optimize press coverage.
- Developed innovative marketing and PR strategies.
- Planned and executed successful PR events, ensuring positive exposure for the organization.
Education
MBA - Business Management
Stamford International University
Bangkok 04.2021 - Current
Bachelor of Science - Mechanical Engineering
Coventry University
Singapore 03.2018 - 11.2020
Skills
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Effective leader
Schedule Management
Project Planning
Team Player
Customer Relations
Problem Resolution
Timeline
MBA - Business Management
Stamford International University
04.2021 - Current
General Manager
Creative Travel Agency
03.2021 - Current
Public Relations Manager
PSB Academy Myanmar Association
10.2018 - 07.2019
Bachelor of Science - Mechanical Engineering
Coventry University
03.2018 - 11.2020