I'm a driven consultant with over 9 years of experience in enterprise project implementation, requirements gathering, consultation, product demonstrations, product training, webinars, account management, and customer success. I have substantial technical experience with presales consultation and implementing ITSM and ITAM solutions in a wide range of companies around the world.
Collaborate closely with customers and off-shore development teams to improve and extend product functionality while also addressing customer pain points to guarantee maximum product or service utilization.
Consultations,
Customer Success,
Enterprise Project Implementation,
ITSM & ITAM Product Training,
ITSM & ITAM Project Delivery,
ITIL Implementation,
ITSM Implementation,
Product Demonstration,
Requirements Gathering,