Summary
Overview
Work History
Education
Skills
Websites
Reading
Timeline
Generic

Hathaichanok Tirapalika

Customer Service
Nakhon Pathom

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Equipped with strong problem-solving abilities, willingness to learn, and communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Online Sales Representative

Bluefin Betta Thailand
09.2025 - Current
  • Increased repeat customers through personalized follow-up communications and targeted promotions.
  • Monitored online reviews closely to address any negative feedback promptly while also capitalizing on positive testimonials.

Customer Service Representative

Bluefin Betta Thailand
09.2025 - Current
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Nail Technician

Nailory
03.2024 - Current
  • Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
  • Offered advice and recommended products to improve and maintain nails.

Receptionist

Medical Clinic
10.2020 - 12.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Lower Secondary Education -

Joseph Upatham School
Nakhon Pathom, Thailand
03-2016

Skills

    Customer service

    Problem-solving

    Willing to learn

    Cash handling

    Payment processing

    Teamwork and collaboration

    Friendly, positive attitude

    Multitasking

    Flexible and adaptable

    Calm under pressure

    English as a second language

Websites

Reading

I have a strong interest in reading a variety of books. I occasionally read psychology literature to gain insights into human behavior, while I regularly read English novels to enhance my language proficiency. In addition, I sometimes explore self-improvement books to support my personal and professional growth.

Timeline

Online Sales Representative

Bluefin Betta Thailand
09.2025 - Current

Customer Service Representative

Bluefin Betta Thailand
09.2025 - Current

Nail Technician

Nailory
03.2024 - Current

Receptionist

Medical Clinic
10.2020 - 12.2021

Lower Secondary Education -

Joseph Upatham School

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Hathaichanok TirapalikaCustomer Service