Hathaichanok Tirapalika
Customer Service
Nakhon Pathom
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Online Sales Representative
Bluefin Betta Thailand
09.2025 - Current
- Increased repeat customers through personalized follow-up communications and targeted promotions.
- Monitored online reviews closely to address any negative feedback promptly while also capitalizing on positive testimonials.
Customer Service Representative
Bluefin Betta Thailand
09.2025 - Current
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Nail Technician
Nailory
03.2024 - Current
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Offered advice and recommended products to improve and maintain nails.
Receptionist
Medical Clinic
10.2020 - 12.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Lower Secondary Education -
Joseph Upatham School
Nakhon Pathom, Thailand03-2016
Skills
Customer service
Problem-solving
Willing to learn
Cash handling
Payment processing
Teamwork and collaboration
Friendly, positive attitude
Multitasking
Flexible and adaptable
Calm under pressure
English as a second language
Reading
I have a strong interest in reading a variety of books. I occasionally read psychology literature to gain insights into human behavior, while I regularly read English novels to enhance my language proficiency. In addition, I sometimes explore self-improvement books to support my personal and professional growth.
Timeline
Online Sales Representative
Bluefin Betta Thailand
09.2025 - Current
Customer Service Representative
Bluefin Betta Thailand
09.2025 - Current
Nail Technician
Nailory
03.2024 - Current
Receptionist
Medical Clinic
10.2020 - 12.2021
Lower Secondary Education -
Joseph Upatham School