Harrison Munday
Bristol,England
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Laborer
Supplied Holdings
05.2023 - 11.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Observed site safety rules to maximize protections for team members and equipment.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
Volunteer
Peace Eye Guest House
11.2022 - 03.2023
- Offered support and assistance to community members.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Helped organize and implement programs and projects to aid community and individuals.
- Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
- Developed and implemented fundraising approaches to raise money for cause.
Customer Service Assistant
Co-op
09.2021 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Responded promptly and professionally to feedback, comments and complaints.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Supported sales team members to drive growth and development.
- Strengthened customer retention by offering discount options.
Picker & Packer
Marks & Spencers
09.2020 - 07.2021
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Confirmed items picked for orders by keying codes into system.
- Kept products separated, organized and in good rotation to meet customer order specifications.
- Labeled boxes and placed in outbound collection areas.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Shifted and moved products inside delivery vehicles to stack properly for safe transportation.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
Customer Service Assistant
Marks & Spencers
09.2017 - 07.2021
- Collaborated closely with colleagues to meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Communicated information to customers about product quality, value and style.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Determined accurate prices for items of clothing, consistently searching for deals and best prices.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Mentored junior team members and managed employee relationships.
- Supported sales team members to drive growth and development.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Referred inquiries to supervisors where appropriate and kept customers updated throughout process.
- Sold or recommended products or services to suit client needs.
- Responded promptly and professionally to feedback, comments and complaints.
- Resolved customer complaints and issued refunds as needed.
Volunteer
HUB gym
05.2016 - 05.2016
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Collected payments, renewed memberships and resolved billing issues.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
- Re-racked weights to maintain neat, organized and clean gym
- Greeted customers, answered general questions and directed to appropriate locations.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Education
A Levels - Business Studies
Gordano School
Bristol, England08.2019
A Levels - English Language
Gordano School
Bristol, England08.2019
A Levels - P.E
Gordano School
Bristol, England08.2019
GCSE - Mathmatics
Gordano School
Bristol, England08.2017
GCSE - English Language
Gordano School
Bristol, England08.2017
GCSE - English Literature
Gordano School
Bristol, England08.2017
GCSE - Core Science
Gordano School
Bristol, England08.2017
GCSE - Additional Science
Gordano School
Bristol, England08.2017
GCSE - Art
Gordano School
Bristol, England08.2017
GCSE - Business Studies
Gordano School
Bristol, England08.2017
GCSE - Catering
Gordano School
Bristol, England08.2017
GCSE - Religious Education
Gordano School
Bristol, England08.2017
GCSE - Spanish
Gordano School
Bristol, England08.2017
Skills
- Teamwork and Collaboration
- Empathy and patience
- Attention to Detail
- Punctual and Dependable
- Superior Work Ethic
- Clear Communication
- Relationship Building
- Teaching English
- Strong Listening Skills
- Engaging personality
- Speaking Practice
Hobbies
- Muay Thai
- Yoga
- Meditation
- Cooking
- Travelling
Timeline
Laborer
Supplied Holdings
05.2023 - 11.2023
Volunteer
Peace Eye Guest House
11.2022 - 03.2023
Customer Service Assistant
Co-op
09.2021 - 08.2022
Picker & Packer
Marks & Spencers
09.2020 - 07.2021
Customer Service Assistant
Marks & Spencers
09.2017 - 07.2021
Volunteer
HUB gym
05.2016 - 05.2016
A Levels - Business Studies
Gordano School
A Levels - English Language
Gordano School
A Levels - P.E
Gordano School
GCSE - Mathmatics
Gordano School
GCSE - English Language
Gordano School
GCSE - English Literature
Gordano School
GCSE - Core Science
Gordano School
GCSE - Additional Science
Gordano School
GCSE - Art
Gordano School
GCSE - Business Studies
Gordano School
GCSE - Catering
Gordano School
GCSE - Religious Education
Gordano School
GCSE - Spanish
Gordano School
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