Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ganesh Kwd

Ganesh Kwd

Bangkok,Thailand

Summary

Dynamic Hotel Front Desk Receptionist at Ganesh, adept at enhancing customer satisfaction through exceptional service and effective conflict resolution. Proven track record in occupancy reporting and reservation management, contributing to increased revenue. Bilingual communicator skilled in addressing inquiries and ensuring seamless guest experiences.

Overview

2
2
years of professional experience

Work History

Hotel Front Desk Receptionist

Ganesh
Bangkok, Thailand
02.2023 - Current
  • Responded to customer complaints and addressed issues promptly and professionally.
  • Maintained accurate records of occupied rooms, reservations and cancellations.
  • Prepared reports related to occupancy rates, revenue generated from room sales for management review.
  • Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.

Education

10th Pas -

Myanmar High School
Myanmar

Skills

  • Customer service
  • Reservation management
  • Occupancy reporting
  • Conflict resolution
  • Room availability
  • Tourism knowledge
  • Excellent communication
  • Room booking
  • Foreign language proficiency
  • Reservations

Languages

Nepali
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Burmese
Proficient (C2)
C2
Thai
Elementary (A2)
A2

Timeline

Hotel Front Desk Receptionist

Ganesh
02.2023 - Current

10th Pas -

Myanmar High School
Ganesh Kwd