Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Finn Murphy

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Summary

I'm a hard-working Aussie guy who loves to put his head down and get stuff done. I've had plenty of opportunity to hone my skills in hospitality - even my work in the call centre was an excellent help in bolstering an already solid customer service demeanor. Considering my relevant work experience below, I'm sure I can add some value to your team.

Overview

11
11
years of professional experience

Work History

Kitchen Hand / Bar Relief

The Royal Hotel Cassilis
05.2023 - 05.2025
  • Followed recipes and chef instructions to prepare food correctly.
  • Plated and presented food following chef requirements.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Chopped vegetables, made Caesar and other salads, breaded chicken/lamb for deep frying
  • Served drinks and waited tables ~1shift per week

Kitchen Hand

Italian Bros Paddington
02.2017 - 11.2017
  • Prepared Antipasto
  • Made and prepared pizza dough for authentic Napoli-style pizza
  • Cleaned crockery, cutlery, pots/pans and kitchen utensils efficiently ensuring smooth flow
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Prepared garlic bread and salads for customers

Donor Services Coordinator

The Fundraising People
08.2016 - 08.2017
  • Managed high volumes of inbound and outbound customer service calls
  • Created rosters, conducted interviews, hired and trained team members
  • Evaluated existing processes within the department, implementing process improvements where necessary for greater efficiency.
  • Conducted regular audits of donor information, maintaining accuracy and integrity of data within the system (SalesForce)


Crew Member

Hungry Jacks
05.2014 - 01.2017
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained a speed-of-service of 55 seconds per Whopper made.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

St Andrews Cathedral School
Sydney
04.2001 -

Skills

Cooking

Equipment cleaning

Cleaning and sanitation

Food quality standards

Dishwashing

Positive attitude

Stock rotation

Punctual and reliable

Basic recordkeeping

Heavy lifting

Customer service

Dedicated work ethic

Interests

Chess

Muay Thai

Guitar

Reading

Timeline

Kitchen Hand / Bar Relief

The Royal Hotel Cassilis
05.2023 - 05.2025

Kitchen Hand

Italian Bros Paddington
02.2017 - 11.2017

Donor Services Coordinator

The Fundraising People
08.2016 - 08.2017

Crew Member

Hungry Jacks
05.2014 - 01.2017

St Andrews Cathedral School
04.2001 -

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