WMS and Multi web function
Apichai Ruengkawsakul
Senior Supervisor, SC Operations
Samutprakarn
Summary
- Soft skills and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices, and procedures.
- Able to establish rapport with both internal and external customers at all levels by providing high quality support service in an organized and professional way.
- Learn on the fly
Overview
7
7
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Senior Supervisor
GXO Logistics, Inc.
Samut Prakan / Bangsaothong
05.2021 - Current
- Troubleshoot and manage the team with internal planning for warehouse activity in-out for all processes and System of work and control administration.
- Understanding company working regulations.
- Accomplishes department and organization mission by completing related results as needed.
- Monitor planning to align with customers for productivity in operation.
- Monitored workflow to improve employee time management and increase productivity.
- Improvement of Kaizen project for increased process or productivity.
- Identified underperforming areas and implemented effective process improvements.
- Coordinated, supervised, and evaluated the work of subordinates and reallocated staff and resources to meet performance requirements.
- Analyzed metrics to identify areas of opportunity, drive performance improvements and consistently exceed operational goals.
- Identified individual employee's unique work styles and adapted management methods.
- Achieved results by working with staff to meet established targets.
- Supervise the monthly KPI.
Supervisor Customer Service
DB Schenker
Ladkrabang
09.2016 - 05.2021
- Manage in the inventory and operation as electronic , agricultural equipment , chemical products and cosmetic products.
- Responsible for handling customer service and customer support related to administrative work for handling order process, delivery, inventory, problem-solving, and correspondences.
- Billing to collect expenses to customer approve and report on month.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Created, prepared and delivered reports to various departments.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
Leader Warehouse
JCW International Co.,Ltd.
Ladkrabang
08.2015 - 08.2016
- Control overview of Warehouse and Plan stock for usage.
- Keep for product Chemicals and Hazardous Substances.
- Control of transaction goods for receipt and delivery.
- Manage the manpower to the working on day to day.
- Planning safety system and maintenance process for regular by month.
- Kept documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Managed resource allocation and scheduling of employees.
- Trained employees on equipment operation and safety protocols.
Education
BBA - Retail Business Management
Suan Sunandha Rajabhat University
Dusit District, Bangkok City, Thailand 05.2012 - 05.2015
Skills
Soft Skills
Software
Other program
Certification
Be a Smart User for Microsoft Excel
Interests
Interested in learning new technologies
Timeline
Senior Supervisor
GXO Logistics, Inc.
05.2021 - Current
Be a Smart User for Microsoft Excel
10-2019
Supervisor Customer Service
DB Schenker
09.2016 - 05.2021
Fundamentals of Inventory Management
02-2016
Specialized person responsible for the safe storage of hazardos materials
10-2015
Leader Warehouse
JCW International Co.,Ltd.
08.2015 - 08.2016
BBA - Retail Business Management
Suan Sunandha Rajabhat University
05.2012 - 05.2015
Similar Profiles
Ty SnowTy Snow
Operations Manager Supply Chain at GXO Logistics, Inc.Operations Manager Supply Chain at GXO Logistics, Inc.
Elijah GonzalezElijah Gonzalez
Forklift Operator at GXO Logistics, Inc.Forklift Operator at GXO Logistics, Inc.
Michael BawdonMichael Bawdon
Operations Lead at GXO Logistics, Inc.Operations Lead at GXO Logistics, Inc.