Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic
Farzana Hasan

Farzana Hasan

Manhattan ,NY

Summary

Recent graduate with a Bachelor of Arts in International Hospitality Management and hands-on experience in marketing, sales, customer service, and front office operations. Recognized with merit-based scholarships and honors for academic achievement, bringing a strong foundation in hospitality management and client engagement. Skilled in communication, problem-solving, and teamwork, with proven ability to adapt to diverse roles across nonprofit, hospitality, and real estate sales sectors. Motivated to contribute expertise and enthusiasm to organizations seeking a dedicated and results-driven professional.

• US Citizen

Overview

7
7
years of professional experience
3
3
Certificates
2
2
Languages

Work History

Marketing for Nonprofit Organizations

Aura NYC
01.2025 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.

Real Estate Sales Associate ( Remote)

Kedora Asia Co. Ltd, Property
08.2020 - 01.2025
  • Collaborated with fellow real estate agents to share listings and find the perfect match for both buyers and sellers.
  • Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.

Front Desk Receptionist

Siam@siam Hotel
01.2023 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Restaurant Server

Longhorn Steakhouse & Grill Pattaya
01.2019 - 07.2022
  • Resolved customer complaints effectively using communication and problem-solving skills.
  • Kept current on menu changes to assist customers with food selections.
  • Established strong connections with consistent patrons.
  • Maintained cleanliness and organization in server stations to enhance workflow.

Education

Bachelor of Arts - International Hospitality Management

Swiss Hotel Management School
Leysin
06.2023

Skills

Collaboration & teamwork

Accomplishments

  • Earned a Bachelor of Arts in International Hospitality Management from Swiss Hotel Management School, in partnership with the University of Derby.
  • Graduated with Third Class Honors (April 2023).

Additional Information

Enthusiastic and motivated recent graduate with international experience in hospitality, marketing, and customer service. Strong ability to adapt to diverse environments, with proven skills in communication, teamwork, and leadership. Actively seeking opportunities to apply academic knowledge and practical experience in a professional setting, with a focus on contributing to organizational growth and delivering exceptional client experiences.

Certification

THE UNIVERSITY OF DERBY

Timeline

Marketing for Nonprofit Organizations

Aura NYC
01.2025 - 08.2025

Front Desk Receptionist

Siam@siam Hotel
01.2023 - 01.2024

Real Estate Sales Associate ( Remote)

Kedora Asia Co. Ltd, Property
08.2020 - 01.2025

Restaurant Server

Longhorn Steakhouse & Grill Pattaya
01.2019 - 07.2022

Bachelor of Arts - International Hospitality Management

Swiss Hotel Management School

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Farzana Hasan