Farzana Hasan
Manhattan ,NY
Summary
Recent graduate with a Bachelor of Arts in International Hospitality Management and hands-on experience in marketing, sales, customer service, and front office operations. Recognized with merit-based scholarships and honors for academic achievement, bringing a strong foundation in hospitality management and client engagement. Skilled in communication, problem-solving, and teamwork, with proven ability to adapt to diverse roles across nonprofit, hospitality, and real estate sales sectors. Motivated to contribute expertise and enthusiasm to organizations seeking a dedicated and results-driven professional.
• US Citizen
Overview
7
7
years of professional experience
3
3
Certificates
2
2
Languages
Work History
Marketing for Nonprofit Organizations
Aura NYC
01.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
Real Estate Sales Associate ( Remote)
Kedora Asia Co. Ltd, Property
08.2020 - 01.2025
- Collaborated with fellow real estate agents to share listings and find the perfect match for both buyers and sellers.
- Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
- Generated leads for sales and rental properties through cold calls and referrals.
- Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.
Front Desk Receptionist
Siam@siam Hotel
01.2023 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Restaurant Server
Longhorn Steakhouse & Grill Pattaya
01.2019 - 07.2022
- Resolved customer complaints effectively using communication and problem-solving skills.
- Kept current on menu changes to assist customers with food selections.
- Established strong connections with consistent patrons.
- Maintained cleanliness and organization in server stations to enhance workflow.
Education
Bachelor of Arts - International Hospitality Management
Swiss Hotel Management School
Leysin06.2023
Skills
Collaboration & teamwork
Accomplishments
- Earned a Bachelor of Arts in International Hospitality Management from Swiss Hotel Management School, in partnership with the University of Derby.
- Graduated with Third Class Honors (April 2023).
Additional Information
Enthusiastic and motivated recent graduate with international experience in hospitality, marketing, and customer service. Strong ability to adapt to diverse environments, with proven skills in communication, teamwork, and leadership. Actively seeking opportunities to apply academic knowledge and practical experience in a professional setting, with a focus on contributing to organizational growth and delivering exceptional client experiences.
Certification
THE UNIVERSITY OF DERBY
Timeline
Marketing for Nonprofit Organizations
Aura NYC
01.2025 - 08.2025
Front Desk Receptionist
Siam@siam Hotel
01.2023 - 01.2024
Real Estate Sales Associate ( Remote)
Kedora Asia Co. Ltd, Property
08.2020 - 01.2025
Restaurant Server
Longhorn Steakhouse & Grill Pattaya
01.2019 - 07.2022
Bachelor of Arts - International Hospitality Management
Swiss Hotel Management School