Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
Work History
Aftermarket Manager
Sanden International (Singapore) Pte Ltd
07.2023 - Current
Company Overview: Sanden International (Singapore) Pte Ltd is specialized in manufacturing of Air Conditioning Automotive to deliver product (Compressor, Heat Exchanger and A/C service part) to all Aftermarket (South East Asia and Middle East) 'Sanden' who Japanese Company
Headquarter is in Japan, other branch many country in the world under certificate of ISO 9001:2000, ISO 14001:2002 and IATF 16949 : 2016
Market Walk to look for new customers
Customer service/training/customer quality issue complaints all in Aftermarket
Work with QA for part customer claim or complaint to find out root cause analysis of product
Report analysis of quality parts problems to the manufacturer
To promote the launch of new brands to existing and new customers
Cooperation between Thailand Trading and Singapore Manufacturing
Set sales targets as KPIs each quarter
Re-search new technology of product and other to study market trends
Analyse the strengths and weaknesses of competitors in the market
Cooperate with sales team to follow new project and exist customer to enhance achieving the sales target
Maintain sale and marketing activities routine for customer shop & store based in Thailand
Visit existing customer and look for new customer to promote technology and new product
Sanden International (Singapore) Pte Ltd is specialized in manufacturing of Air Conditioning Automotive to deliver product (Compressor, Heat Exchanger and A/C service part) to all Aftermarket (South East Asia and Middle East) 'Sanden' who Japanese Company
Headquarter is in Japan, other branch many country in the world under certificate of ISO 9001:2000, ISO 14001:2002 and IATF 16949 : 2016
EMS Quality Assistant Manager
Imasen Manufacturing Thailand
06.2018 - 07.2023
5 years worked here
Company Overview: IMASEN ELECTRIC INDUSTRIAL CO.,LTD
(Japan) 100% SHAREHOLDER (今仙電機 100% 出資) located at Hi-Tech Industrial in Ayutthaya Province
Company is specialized in manufacturing of automotive mechanical and electronics parts of Slide Adjuster, Power Seat and ESU (ELEC SUPPLY UNIT) Company a BOI promote, ISO 9001:2000, ISO 14001:2002 and IATF 16949 : 2016
VA part project to coordinate with mother company (Imasen Japan) to release new part with engineering change
APQP Implement and cooperate between concept design (Japan) and manufacturing site (Thailand) until part approval
Out source supplier (MinebeaMitsumi) quality control to be responsible for manufacture ESU product under own company
100% quality management at supplier site (Incoming until delivery and customer complain)
Leader to drive sub-supplier APQP that related implement of new model, change proposal, VA part, ECN change
The base of element from PPAP item and APQP all item each phase are complete without problem
Supplier Quality Improvement Activity is at site for assessment of weekly, monthly in meeting at supplier site
IQC, IPQC, OQA defective reduce and customer claim are evaluated to supplier
Leader of auditee support from customer (Mazda & AAT) Annual audit customer for G-MSA
To support G-MSA (Mazda Global Manufacturing Site Assessment)
Following Customer Complain / Claim
The root cause analysis report always use this knowledge of QC 7 tools and SPC are applicable for routine
All support and following for customer (Communication and Negotiation) quick action for them
KPI target, Quality Target, VA target, Cost Down project following and action for top management and policy
To manage with internal department and cross functional team, all item are evaluated monthly to be representative to report top management
(Management Meeting, Risk Assessment Meeting and other)
IMASEN ELECTRIC INDUSTRIAL CO.,LTD
(Japan) 100% SHAREHOLDER (今仙電機 100% 出資) located at Hi-Tech Industrial in Ayutthaya Province
Company is specialized in manufacturing of automotive mechanical and electronics parts of Slide Adjuster, Power Seat and ESU (ELEC SUPPLY UNIT) Company a BOI promote, ISO 9001:2000, ISO 14001:2002 and IATF 16949 : 2016
Developed and maintained a robust quality management system, facilitating compliance with industry regulations and certifications.
Liaised with external regulatory bodies during audits, showcasing the organization''s commitment to quality standards and addressing any concerns raised.
Instituted regular review meetings with stakeholders to discuss ongoing projects, aligning expectations and driving consistent progress towards objectives.
Managed internal audit schedule to maintain ISO certification requirements while addressing identified non-conformances effectively.
Conducted comprehensive audits on suppliers, ensuring adherence to company standards and fostering strong partnerships.
Improved customer satisfaction scores through timely resolution of product-related issues and effective communication.
Performed root cause analysis to identify and resolve quality issues and defects.
Investigated customer complaints and performed corrective actions to resolve quality issues.
Created and maintained quality management systems to align with industry standards.
Implemented new quality assurance and customer service standards.
QA Supervisor
Omron Automotive Electronics
01.2017 - 06.2018
1.5 years worked here
Company Overview: 100% Japanese company located in Ayutthaya Province
Company is specialized in manufacturing of automotive electronics parts of ETACS, Power Windows Switch, Transmitter & Control unit alarm answer back set
Company a BOI promote, ISO 9001:2000, ISO 14001:2002 and ISO/TS 16949 to being certificate of IATF 16949 : 2016
Leader to drive mass production design review judgment and follow up each new model till mass production stage
4M change proposal & application to customer (Internal change and supplier change)
Part claim analysis issue and analysis report in order to no re-occurrence of problem (Line claim, Field claim)
Oversea experience is routed in job
Arrangement daily report, weekly report and monthly report for quality management
Failure cost control related environment and quality issue become scrap cost
In-process and out going inspection
QCC activity
Communication and negotiate customer both local and oversea to cooperate quality concern to assign subordinate following issue till finished with satisfaction
100% Japanese company located in Ayutthaya Province
Company is specialized in manufacturing of automotive electronics parts of ETACS, Power Windows Switch, Transmitter & Control unit alarm answer back set
Company a BOI promote, ISO 9001:2000, ISO 14001:2002 and ISO/TS 16949 to being certificate of IATF 16949 : 2016
Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
Implemented new quality assurance and customer service standards.
QA/QC Supervisor
Sanden (Thailand) Co., Ltd.
10.2008 - 10.2016
8 years worked here
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Implemented policies and standard operating procedures for continuous improvement.
Managed staff hiring, training and supervision.
Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
Trained new QC personnel in company standards, ensuring compliance with industry regulations and best practices.
Assisted in the development of new products by providing quality-focused feedback during design reviews and prototype testing phases.
Collaborated with cross-functional teams to resolve production issues and maintain high-quality output.
Conducted supplier evaluations to ensure their compliance with company requirements for product quality and consistency.
Company Overview: Delivering Air Conditioning System (Assembly plant of Condenser, Compressor, HVAC, Heater core)
To conform Business plan from top management to drive Quality member in order to meet KPI target of Supplier defective ratio and Customer complaint/Claim using QC tools and other activities
Subordinate 4 persons assignment for QA/QC staff, technician and engineer
Windows and Leader project Honda QAV system kick off the Honda new model (E-DAN, DAN, HIN, RYO) of A/C Compressor
Abroad supplier quality audit, part problem follow up and new model coming (Malaysia, Vietnam, India, Etc..)
Supplier Quality: Drive supplier for implement, improvement, corrective and preventive action
Supplier quality evaluation
Annual supplier audit
Top worst supplier quality level up activities
Engineering / Process Change of supplier
New model kick off
In-coming Quality Assurance: Supplier part and material incoming inspection
In-process quality control: Patrol line, Process quality control, Trouble history claim from customer, PFMEA
Coordinate with team for problem solving at process
Analysis claim report (5 Why analysis and 8D report)
Quality item and SPC (Cpk, Gauge R&R, 100% full layout DWG, Control chart)
Internal audit (Product and Process audit)
4M change report and traceability management
Effective Corrective/Preventive action for customer claim
Compressor HES spec test (Calories, Durability and noise test bench)
Monthly test and performance deep analysis from part claim
Quality assurance and support customer Complaint/Claim
Service, support and negotiate trouble issue
To take by root cause analysis report and countermeasure
Warranty claim Monthly warranty claim summary and part trouble analysis after market
Delivering Air Conditioning System (Assembly plant of Condenser, Compressor, HVAC, Heater core)
New Model Engineer
Roongthavorn Plastic
01.2007 - 01.2008
1 year worked here
Company Overview: New model QA/QC and PPAP of Plastic injection
Kick off project for New model QA/QC and PPAP of Plastic injection until mass production
New model QA/QC and PPAP of Plastic injection
Production Engineer
Bangkok PVC
01.2006 - 01.2007
In-process and production QC control
Education
Industrial Technology And Management
KMITNB
Skills
Car Maker Experience (Honda, Mazda, AAT, Volvo, Nissan, Suzuki)
New model / Project Management (APQP, PPAP, GMSA, QAV)
4M Change Management
Customer Complaint / Service
Supplier Quality Assurance
Root Cause Analysis
QC Tools
Warranty Claim
Activities (TPM, Kaizen, QCC)
Oversea Business Trip Experience
Current / Expected salary
Current : 77,300 THB/month
Expect : 100,000 THB up / month
Personality
Work well with everyone
Travel, Adventure
Work under pressure
Good negotiation
Good leadership
Organized Systematic
Height
178 cm
Weight
63 kg
Training
QC 7 tools by TACT, 03/12/14
Why-Why Analysis by TACT, 02/25/14
EHS integration Internal Audit (ISO 14001:2004 & OHSAS 18001:2007) by Quality Training, 08/15/13
Understanding and Implementation (ISO 14001:2004 & TIS/OHSAS 18001) by Quality Training, 06/25/13
Advance Product Quality Planning (APQP) and Control Plan by SGS, 05/02/13
Failure Mode and Effect Analysis: FMEA (4th Edition) by TPA, 02/24/16
General Labor Worker and Operations Manager at R&R Express Pte Ltd Singapore, Callate International Pte Ltd SingaporeGeneral Labor Worker and Operations Manager at R&R Express Pte Ltd Singapore, Callate International Pte Ltd Singapore