Diving
Ege Göksüzoğlu
Account Manager
Istanbul
Summary
Personable and driven with natural talent for building relationships and fostering client satisfaction. Possesses strong understanding of sales principles and excellent communication skills, coupled with proficiency in CRM software. Ready to drive revenue growth and enhance customer experience through dedicated service and strategic sales initiatives.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Junior Account Manager
BNTPRO Bilgi Ve İletişim Hizmetleri A.Ş.
Istanbul
01.2023 - 02.2025
- Developed strong relationships with clients, resulting in increased trust and repeat business.
- .Mentored new hires within the department, sharing best practices related to account management tasks.
- Evaluated account performance metrics regularly, identifying areas of improvement and implementing action plans accordingly.
- Participated in networking events, representing the company professionally and effectively engaging potential clients.
- Supported account management team during peak periods by stepping in as needed, demonstrating flexibility and adaptability under pressure.
- Maintained detailed records of client interactions, utilizing CRM software to track progress and ensure timely followups.
- Initiated partnership agreements with new vendors to expand business opportunities.
- Managed a portfolio of accounts with a total balance exceeding 2M$.
Trainee
Koç University Hospital
01.2022 - 06.2022
- Assisted organizing and scheduling international patient's appointments
- Continously contributed to corporate invoicing department by solving critical issues
Part-time Employee
Beykoz University
06.2021 - 08.2021
Event Specialist
Mask Organziation
- Planned large-scale events such as trade shows, conferences and meetings.
Employee
CRM Promotion Services
- Assisted organising and coordinating the Apple Launch
- Worked well in a team setting, providing support and guidance.
Education
Bachelor Degree - International Trade and Finance
Beykoz University
09.2017 - 06.2022
High School Diploma -
Üsküdar Doğa College
Istanbul 05.2012 - 06.2015
Skills
- Strategic Planning
- Teamwork
- Project Management
- Analysing & Reporting
- Vendor negotiation
- MS Office Knowledge
- Account planning
- Pipeline management
- Cross-selling strategies
- CRM proficiency
Websites
Certificates And Achievements
- Certificate of Participation - Project Management, Kalder, 2020
- Business Management Certificate, Beykoz University, 2020
- T-MBA Certificate, 2015
- Attended and organized the '7th T-MBA Summit'
- Sküdar Doğa College's University Councilor, 2014
- Basketball player
- Sküdar Doğa College, 2012-2015
- Chorist, Doğa College Chorus, 2014
Interests
Basketball
Tennis
Timeline
Junior Account Manager
BNTPRO Bilgi Ve İletişim Hizmetleri A.Ş.
01.2023 - 02.2025
Trainee
Koç University Hospital
01.2022 - 06.2022
Part-time Employee
Beykoz University
06.2021 - 08.2021
Bachelor Degree - International Trade and Finance
Beykoz University
09.2017 - 06.2022
High School Diploma -
Üsküdar Doğa College
05.2012 - 06.2015
Event Specialist
Mask Organziation
Employee
CRM Promotion Services
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