Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Duan Pandey

Duan Pandey

Summary

Enthusiastic and reliable dedicated and providing a excellent customer service with a charming smile and with beautiful greeting Organized,details oriented,and experienced providing quality care for ultimate customer satisfaction ,hardworking and ready to join my next team.

Overview

6
6
years of professional experience

Work History

Guest Service Officer

Park Origin Phromphong
Sukhumvit 22
11.2021 - 04.2024
  • Assisted in resolving billing disputes by thoroughly reviewing charges and offering appropriate solutions.
  • Built strong relationships with repeat guests, recognizing their preferences and anticipating their needs.
  • Collaborated with housekeeping,securityguard,gardener,technician.
  • Monitored inventory levels of front desk supplies, placing orders as necessary to maintain optimal stock levels.

Guest Service Agent

Dvaree Xpress Fullroom77
Samutprakarn Sridan 22
04.2021 - 10.2021
  • Excellent time management and multitasking skills Always handled sensitive information in a confidential and respectful manner Operated with a willingness to embrace.

Administrative Department

IWICA School
Sathupradit Sathorn
07.2020 - 12.2020
  • Working independently ,to solve problems.
  • recruitment new employees. also handling schedule of students and follow up for the enrollment for next term for our programs, Chess, Robotics, and Math-magic.
  • Arranging things for tournament and documents.

Guest Service Agent

Sathorn Vimanda Hotel
Sathorn Suanphlu
09.2019 - 12.2019
  • Always handled sensitive information in a confidential and respectful manner with a positive mindset
  • Using Program for checking in and checkout for Lenorte.

Guest Service Agent

Top high airport link hotel
Bts Phayathai
04.2018 - 05.2019
  • Making Reservations Checking checkout experience of handling the hotel staff from every department and understanding of food and beverage preparation, experience of conducting hospitality standards.

Education

MBA - Master of Education

Western University
Wacharaphol
11.2025

Bachelor of Arts - Airline Business Management

Bangkok University
Bangkok, Thailand
04.2020

Skills

  • Guest Relations
  • Complaint Handling
  • Professional Appearance
  • Guest Reception

Personal Information

  • Date of Birth: 06/05/1994
  • Nationality: Thai

Languages

English
Thai
Hindi

Timeline

Guest Service Officer

Park Origin Phromphong
11.2021 - 04.2024

Guest Service Agent

Dvaree Xpress Fullroom77
04.2021 - 10.2021

Administrative Department

IWICA School
07.2020 - 12.2020

Guest Service Agent

Sathorn Vimanda Hotel
09.2019 - 12.2019

Guest Service Agent

Top high airport link hotel
04.2018 - 05.2019

MBA - Master of Education

Western University

Bachelor of Arts - Airline Business Management

Bangkok University
Duan Pandey