Hi, I’m
DOR LERN TEY
SERI KEMBANGAN,Selangor
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
22
years of professional experience
2
years of post-secondary education
Work History
HODAKA MOTOWORLD SDN BHDSERI KEMBANGAN, Selangor
Sales Manager
03.2013 - Current
Job overview
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
HOMEBIZ RENOVATIONSS2, PETALING JAYA
Company Owner
09.2011 - 01.2013
Job overview
- Motivated employees to consistently improve performance through company-wide incentive plans.
- Supported company goals through careful reinvestment of profits.
- Managed Number employees by supervising daily tasks.
- Aligned branding initiatives and sales strategies with client goals.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Negotiated contracts with vendors and service providers to secure favorable terms of service.
- Developed long-term relationships with key clients, vendors and service providers.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
CES GROUPJALAN IPOH, KUALA LUMPUR
Sales Director
04.2001 - 06.2011
Job overview
- Solved complex problems to increase sales effectiveness and streamline business direction.
- Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
- Revitalized sales and marketing programs while achieving $Number in profits.
- Hired, trained and built high-performing team of sales representatives.
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
- Exceeded sales goals through effective time management and resource allocations.
Education
CAMFORD BUSINESS SCHOOLKUALA LUMPUR
CERT from Chartered Institute of Marketing
07.1998 - 04.2000
Skills
National accounts management
Timeline
Sales Manager
HODAKA MOTOWORLD SDN BHD
03.2013 - Current
Company Owner
HOMEBIZ RENOVATION
09.2011 - 01.2013
Sales Director
CES GROUP
04.2001 - 06.2011
CAMFORD BUSINESS SCHOOL
CERT from Chartered Institute of Marketing
07.1998 - 04.2000
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