Summary
Overview
Work History
Education
Timeline
GeneralManager

Dollarchat Putklang

Samut Prakan

Summary

Customer-oriented General Manager with 10+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

16
16
years of professional experience
7
7
years of post-secondary education

Work History

Country General Manager

Haulio
Bangkok/Chonburi
07.2021 - Current

Leave reason: Company restructuring into a new direction

Key Achievements

  • Setting up the company, accomplished Human Resource objectives by recruiting, selecting, orienting, coaching, and disciplining subordinates
  • Achieved 3% sales growth to budget annually
  • Increased hourly employee efficiency and reduced labor costs by 2%, while maintaining quality
  • Reduced cost 5% in overall by assess supply chain operations, develop cost-effective solutions to optimize logistical procedures, and implement improvement strategies
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Co-Founder/CEO

Ridr
Bangkok
11.2018 - 04.2021

Leave reason: Covid situation

Key Achievements

  • Startup got Incubated in SMU IIE Singapore, IIE Grant 10,000 SGD 2
  • Startup - Won Shark Tank Thailand competition, got Singha Corporation investor
  • Analyzed and conducted market analysis to discover target market and demographic audience
  • Managed business start-up responsibilities including business registration, website design, and insurance coverage
  • Conducted day-to-day operations such as order fulfillment, accounting, business and sales forecasting, and inventory management and control
  • Established foundational processes for business operations.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Developed marketing materials and campaigns to boost brand awareness and customer engagement.

Business Development Director

Mon Transport
Bangkok
06.2019 - 04.2020

Leave reason: To run my own startup Ridr

Key Achievements

  • Empathize dynamics of the market and to be able to make and arrange strategic plan
  • Analyzed market trends and customer needs to identify new business development opportunities.
  • Provide leadership through effective communication of vision
  • Control the monthly sales reporting process analyzing and reporting measurements including orders, revenue and actual process to goal
  • Planned and coordinated implementation of business plans and penetration of new markets.

Logistics Lead

Shopee
Bangkok
01.2017 - 03.2019

Leave reason: Broaden experiences

Key Achievements

  • Design and deploy development strategy to ensure sustainable profitability, resources allocation and compliance
  • Work closely with the management team to determine long-term strategies, set realistic operational goals and timelines
  • Responsibility for the logistics department and personnel responsibility for 20 employees
  • Prepared work flow, tasks with a focus on Lean
  • Gained a better overview and control of the department, which has resulted in increased efficiency

General Manager & City Launcher

oBike
05.2016 - 12.2017
  • Launched in Bangkok, Phuket, Chiangmai, Pattaya)
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Prepared annual budgets with controls to prevent overages.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Grab Express Manager

Grab
05.2015 - 02.2016
  • Manage 10+ full-time team leads and associates, 60+ contractor staff
  • Supply chain / execution for driver equipment (bag, jacket, shirt, helmet,er for teams to drive growth
  • Manage end-to-end driver acquisition for both online and offline channels serving fast growing Grabfood business
  • Identified issues, analyzed information and provided solutions to problems.
  • Carried out day-to-day duties accurately and efficiently.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Head of E-commerce Project

aCommerce
04.2013 - 05.2015

Leave reason: Company restructuring into a new direction

Key Achievements

  • Responsible for E Commerce operations (Shopee, Lazada and other platform in Thailand)
  • Manage all tasks related to E commerce with controlling the P&L budget
  • Develop the new BU, E Commerce structure and procedures, propose and align the E commerce budget for aCommerce
  • Manage and develop E Commerce strategy, plan, implementation to serve the sales target with profitability
  • Develop performance reports and E commerce decks to communicate with management team (Regional PIC, GM, Head of commercial) and other related departments (Marketing, Trade Marketing, Supply chain, Finance)

Management Trainee/ Business Consultant

Siam Makro Public Company Limited
05.2006 - 08.2011

Leave reason: Company restructuring into a new direction

Key Achievements

  • Oversees, implement, and maintain supply chain procedures, guidelines, and best practices
  • Assisted established management staff with operational oversight, business development and process improvement strategies.
  • Gained knowledge of company policies, protocols and processes.
  • Drive supply chain process and performance improvement via technology and software Oracle analysis
  • Perform root-cause analysis in order to analyze, identify issues, and initiate solutions
  • Coordinate and deliver multiple projects by utilizing a variety of strategies such as sales and operations planning, demand/supply planning, production planning, etc.

Education

Executive MBA -

National University of Singapore
09.2022 - Current

Msc - Supply Chain & Logistics

Chulalongkorn University
04.2010 - 04.2012

BSc. - Agro-Industry

Kasetsart University
04.2002 - 04.2006

EXTRA-CURRICULARACTIVITIES
05.2020 - 04.2021

Timeline

Executive MBA -

National University of Singapore
09.2022 - Current

Country General Manager

Haulio
07.2021 - Current

EXTRA-CURRICULARACTIVITIES
05.2020 - 04.2021

Business Development Director

Mon Transport
06.2019 - 04.2020

Co-Founder/CEO

Ridr
11.2018 - 04.2021

Logistics Lead

Shopee
01.2017 - 03.2019

General Manager & City Launcher

oBike
05.2016 - 12.2017

Grab Express Manager

Grab
05.2015 - 02.2016

Head of E-commerce Project

aCommerce
04.2013 - 05.2015

Msc - Supply Chain & Logistics

Chulalongkorn University
04.2010 - 04.2012

Management Trainee/ Business Consultant

Siam Makro Public Company Limited
05.2006 - 08.2011

BSc. - Agro-Industry

Kasetsart University
04.2002 - 04.2006
Dollarchat Putklang