Dynamic professional skilled in client relationship management, sales strategy development, and data analysis. Expertise in fostering customer engagement and delivering tailored solutions for enhanced satisfaction and growth.
Overview
10
10
years of professional experience
Work History
Sr. Relationship Manager
Silver Dome Realators
Gurugram, Haryana
12.2025 - Current
Cultivated strong client relationships through proactive communication and personalized service, enhancing client satisfaction.
Developed tailored solutions addressing specific client needs and preferences, resulting in increased client loyalty.
Educated clients on market conditions, financing options, and property values.
Conducted regular meetings with customers to discuss their needs and provide tailored solutions.
Analyzed customer data to identify areas of risk and potential opportunities for growth.
Built positive customer connections through consistent engagement, contributing to sustained sales growth.
Sr.Sales Manager
Investo Reality
Gurugram, Haryana
01.2025 - 11.2025
Operated as freelancer, delivering tailored solutions to clients
Facilitated site visits for potential clients to showcase property.
Focused on Dwarka Expressway projects to attract targeted clientele
Handled both resale and fresh deals, catering to diverse client needs
Generated revenue by addressing client needs effectively.
Sales Manager
Realtime Realators
Gurugram, Haryana
01.2024 - 10.2024
Created sales strategies to boost customer engagement and drive revenue growth.
Oversaw daily sales department operations and supervised team members to ensure alignment with sales objectives.
Formulated sales plans, set goals, and established strategies to meet team targets and revenue objectives.
Sales Manager
Seedwill Consultant pvt.ltd
Gurugram, Haryana
08.2022 - 10.2023
Developed sales strategies that enhanced customer engagement, contributing to revenue growth.
Analyzed sales data to refine approaches and optimize performance strategies.
Established relationships with key clients, resulting in improved satisfaction and retention.
Managed daily operations of sales department, supervising staff to ensure effective performance.
Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Business Development Manager
Census consultant
Gurugram, Haryana
09.2019 - 07.2022
Managed client relationships through regular communication and engagement initiatives.
Negotiated contracts with vendors to secure favorable terms for services rendered.
Identified potential clients, built relationships, and negotiated contracts.
Managed database of customers and prospective leads to enhance targeting and outreach efforts.
Developed and executed strategies to drive sales growth and expand market share.
Generated leads and pursued business opportunities to contribute to new revenue streams.
email & chat process
voice call solutions
New Delhi, Delhi
08.2016 - 08.2019
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Addressed customer requests and inquiries, contributing to increased satisfaction.
Identified needs of customers promptly and efficiently.
Executed daily tasks with precision and efficiency, ensuring smooth operations.
Collaborated with team members to meet project objectives and deadlines, enhancing overall team performance.