Daniel Tighe
Project Delivery/Manager
Darwen
Summary
Commercially minded Project & Operations Manager with over 10 years of experience delivering complex, cross-sector projects across technology, healthcare, consultancy, and international hospitality. Skilled at leading multidisciplinary teams, developing policies and SOPs, and managing full operational lifecycles — from strategic planning and risk control to financial management and compliance delivery. Proven ability to design and deliver structured projects that improve efficiency, enhance safety, and drive measurable outcomes. Experienced in liaising with senior stakeholders, regulators, and external partners across diverse industries — from blockchain and NHS trusts to international dive operations in Thailand. Adept at balancing strategic vision with hands-on execution to deliver projects on time, within scope, and on budget.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Operations Manager
Dive Center & Operations Manager
01.2023 - Current
- Delivered a full policy and SOP redevelopment project that improved safety, compliance, and consistency across operations.
- Directed staff recruitment, scheduling, training, and development, improving instructor retention and performance.
- Managed vessel projects including fuel supply, daily maintenance, and large-scale refits, ensuring zero downtime during peak season.
- Produced daily accounts and payroll, enhancing financial transparency and control.
- Represented the business at local government meetings, ensuring compliance with evolving regulations and SSI standards.
- Supported front-line sales, successfully converting inquiries into bookings and contributing to revenue growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Delivery Project Manager
Input Output (IOHK)
09.2021 - 02.2023
- Directed end-to-end project execution for third-party technical integrations, ensuring delivery within scope, budget, and timeline.
- Championed Agile transformation, coaching project managers and engineers on sprint planning and adaptive workflows, improving delivery efficiency by 20%.
- Designed strategic roadmaps using Jira and Confluence to track KPIs, visualise dependencies, and optimise resource allocation.
- Facilitated cross-functional collaboration between internal teams and vendors, streamlining communication and compliance with SLAs.
- Identified plans and resources required to meet project goals and objectives.
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
Project Associate
Deloitte
03.2021 - 09.2021
- Contributed to the development of best practices within the organisation, sharing knowledge with colleagues and fostering a culture of continuous improvement.
- Managed full project lifecycle from feasibility through delivery and post-implementation review.
- Produced executive-level briefs to align project outcomes with broader business goals in politically sensitive environments.
- Developed comprehensive project plans that outlined key objectives, milestones, and resource allocation for timely completion.
- Conducted post-project evaluations to identify areas of improvement, applying lessons learned to future initiatives for continuous growth and development.
Delivery Project Manager – RAPID Testing Lead
Salford City Council
10.2020 - 05.2021
- Lead Greater Manchester's COVID-19 rapid testing rollout, contributing to a 15% reduction in transmission.
- Managed supply chain and staffing challenges, deploying contingency plans to maintain testing capacity.
- Designed multilingual outreach campaigns to improve community engagement and equitable access.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
Client Delivery Project Manager
Answer 42
12.2018 - 07.2020
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Delivered cybersecurity projects for Fortune 500 clients, achieving 100% on-time delivery.
- Improved team velocity by 25% through customised Agile/Waterfall/Hybrid methodologies.
- Negotiated cost-saving measures, reducing overhead by £50K annually.
Senior Project Manager
University Hospital South Manchester
09.2016 - 12.2016
- Managed IT infrastructure programs, including hardware deployment, Wi-Fi installation, and data centre relocation.
- Directed end-to-end data migration efforts, ensuring regulatory compliance.
- Maintained schedules to meet key milestones at every project phase.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Coordinated cross-functional teams to determine timely delivery and compliance with project requirements.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
Project Manager
Cheshire and Wirral Partnership NHS Foundation Trust
06.2015 - 12.2015
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project Manager
NHS Leadership Academy
05.2014 - 10.2014
- Delivered CRM and reporting solutions (Sugar CRM, QlikView), recovering a stalled legacy project to successful closure.
- Successfully managed multiple projects simultaneously by prioritising tasks according to urgency, resource availability, and alignment with organisational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Project Manager
Lancashire Care NHS Foundation Trust
07.2013 - 10.2013
- Aligned national and local healthcare initiatives with Cost Improvement Plans.
- Redesigned patient pathways to improve efficiency and service delivery.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Project Manager
Earlier Roles
01.2010 - 01.2012
- Project Manager (Interim), 5 Boroughs Partnership NHS FT
- Project Manager, North West Ambulance Service
- Project Manager, Balfour Beatty
- Project Manager, NHS Technology Adoption Centre
Education
Business & Management Studies
University of Central Lancashire
Advanced A-Level - Leisure & Tourism
Skills
- - Project & Programme Management (Agile, Prince2, Hybrid)
- - Operations Leadership & Team Development
- - Policy, SOP & Process Delivery
- - Stakeholder & Vendor Engagement
- - Risk, Compliance & Regulatory Oversight
Websites
Certification
- Professional Scrum Master I (PSM I) – Scrum.org
Timeline
Operations Manager
Dive Center & Operations Manager
01.2023 - Current
Delivery Project Manager
Input Output (IOHK)
09.2021 - 02.2023
Project Associate
Deloitte
03.2021 - 09.2021
Delivery Project Manager – RAPID Testing Lead
Salford City Council
10.2020 - 05.2021
Client Delivery Project Manager
Answer 42
12.2018 - 07.2020
Senior Project Manager
University Hospital South Manchester
09.2016 - 12.2016
Project Manager
Cheshire and Wirral Partnership NHS Foundation Trust
06.2015 - 12.2015
Project Manager
NHS Leadership Academy
05.2014 - 10.2014
Project Manager
Lancashire Care NHS Foundation Trust
07.2013 - 10.2013
Project Manager
Earlier Roles
01.2010 - 01.2012
Advanced A-Level - Leisure & Tourism
Business & Management Studies
University of Central Lancashire