CHONNAPAT THATSANAPEERADON
Seafreight Operations
Chiang Mai
Summary
Operations Executive skilled in organizing and coordinating office administration to support organizational effectiveness, operational excellence and office safety. Thrives in fast-paced environment and accomplishes tasks with minimum supervision and eagerness to go above and beyond.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Seafreight Operations Manager
Royal Cargo (Thailand) Co., Ltd.
10.2018 - 06.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Served as a liaison between internal departments such as customs clearance team, transportation team, fiance team, ensuring seamless end-to-end management of client accounts.
- Ensured smooth day-to-day for sea freight import and export operations by addressing any workflow disruptions promptly and effectively.
- Coordinated logistics activities for import and export shipments, ensuring timely delivery of products and services to clients.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained long-term relationships with high net-worth clients (Key Account).
Customer Service Executive
Pan Asia Logistics (Thailand) Ltd.
03.2015 - 06.2018
- Ensured smooth day-to-day for sea freight export operations by addressing any workflow disruptions promptly and effectively.
- Coordinated sea export activities and documents, ensuring timely delivery of products and services to clients.
Sales Coordinator
Leo Global Logistics Co., Ltd.
06.2013 - 05.2014
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Served as a liaison between internal departments such as customs clearance, transportation, finance, ensuring seamless end-to-end management of client accounts.
- Improved customer satisfaction by promptly addressing concerns and resolving issues.
- Ensured smooth day-to-day for sea freight export operations by addressing any workflow disruptions promptly and effectively.
Seafreight Import Operations
CargoHub Express (Thailand) Co., Ltd.
05.2010 - 05.2013
- Ensured smooth day-to-day for sea freight import operations by addressing any workflow disruptions promptly and effectively.
- Coordinated sea import activities and documents, ensuring timely delivery of products and services to clients.
Education
BBA - Business English
Rajamangala University of Technology Lanna
Chiang Mai, Thailand 04.2006 - 05.2008
Higher Vocational Certificate - International Business Languages
Chiangmai Commercial College
Chiang Mai, Thailand 04.2004 - 05.2005
Vocational Certificate - Business Computer
Chiangmai Commercial College
Chiang Mai, Thailand 04.2001 - 05.2003
Skills
Computer Skills
Fast Typing Skills (TH, EN)
Personal Information
- Place of Birth: Chiangmai
- Date of Birth: 05/30/86
- Nationality: Thai
Languages
Thai
Native language
English
Intermediate
B1
Software
MS Office
Timeline
Seafreight Operations Manager
Royal Cargo (Thailand) Co., Ltd.
10.2018 - 06.2024
Customer Service Executive
Pan Asia Logistics (Thailand) Ltd.
03.2015 - 06.2018
Sales Coordinator
Leo Global Logistics Co., Ltd.
06.2013 - 05.2014
Seafreight Import Operations
CargoHub Express (Thailand) Co., Ltd.
05.2010 - 05.2013
BBA - Business English
Rajamangala University of Technology Lanna
04.2006 - 05.2008
Higher Vocational Certificate - International Business Languages
Chiangmai Commercial College
04.2004 - 05.2005
Vocational Certificate - Business Computer
Chiangmai Commercial College
04.2001 - 05.2003
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