Chonlanat Chatjariyavate

Marketing - Social Media Coordinator

• Supported the creation of marketing campaigns and strategies through data analysis.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Created and managed project plans, timelines and budgets.
• Worked with the marketing team to write and edit marketing content, including blog posts, videos, and social media updates, and also monitored social media and answered customer questions.
• Utilized spreadsheet and data analysis techniques to monitor and report with recommendations on campaign performance.

• Greeted customers entering store and responded promptly to customer needs.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card and check transactions to complete customer purchases.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business and Maintained clean and Organized dining areas.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

English Tutor

• Applied in-depth understanding of course materials and tutoring tactics to help new students.
• Varied teaching methods for verbal language instruction by expressing and selecting specific vocabulary clearly.
• Communicated grammar rules clearly in easiest forms without overwhelming student.
• Worked with students in classrooms or home environments to provide educational support.

• Awarded : First-Class Honours