Chongsak Rujikhajorn
Business Strategic Planning
Charoen Nakhon Road, Khlong San
Summary
ABOUT
Professional products and service of steel business with more than 10 years of experience, involved in product development, technical service and support management and business strategic planning
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Business Strategic Planning Manager
Sahaviriya Steel Industries Public Company Limited
10.2024 - Current
- Assessed competitor strengths and weaknesses to inform strategy development, maintaining a competitive edge in the marketplace.
- Coordinated with finance teams to develop budgets that aligned with strategic priorities while maximizing available resources efficiently.
- Verified overall customer plans to achieve sales and operations objectives.
Product Development Manager
Sahaviriya Steel Industries Public Company Limited
09.2021 - 09.2024
- Improved internal collaboration between departments such as manufacturing, marketing using effective communication strategies.
- Increased customer satisfaction with product quality by implementing rigorous testing protocols and addressing issues promptly.
Technical Services Engineer
Sahaviriya Steel Industries Public Company Limited
05.2014 - 08.2021
- Resolved customer complaints in prompt, polite and professional approach.
- manage customer complaint since survey at site, Identified product defects and designed solutions at site immediately until compensate problem, manage customer satisfaction for product and service
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Improved system performance by diagnosing and resolving complex technical issues.
Education
Master of Business Administration -
National Institute of Development Administration
07.2016 - 05.2018
Bachelor of Engineering - Chemical Engineering
Mahidol University
07.2008 - 05.2012
Skills
Budget planning
Strategic visioning
Teamwork and collaboration
Problem-solving abilities
Services mind
handle stress easily
L I C E N S E
Driving license
Strengths
-Manage pressure well and composed under stress
-Positive thinking and easy-going
-Focuses on looking for solutions instead of dwelling on problems
-Flexible, open-minded and less reactive to minor inconveniences.
Timeline
Business Strategic Planning Manager
Sahaviriya Steel Industries Public Company Limited
10.2024 - Current
Product Development Manager
Sahaviriya Steel Industries Public Company Limited
09.2021 - 09.2024
Master of Business Administration -
National Institute of Development Administration
07.2016 - 05.2018
Technical Services Engineer
Sahaviriya Steel Industries Public Company Limited
05.2014 - 08.2021
Bachelor of Engineering - Chemical Engineering
Mahidol University
07.2008 - 05.2012
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