Chi Yuen Stephen Ng
Wakefield, West Yorkshire,United Kingkom
Summary
- Dedicated Warehouse Operative with extensive experience in receive and inbound dock in a fast-paced environment.
- Passionate Process Guide with experience in handling vendor related issue and assisting the dock lead in dock operation. Identifying the types of pallets accurately and ensuring the works complying the target of the shift.
- Personable peer trainer providing training with compassion and empathy to give role-model support to associates.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
Work history
Step-up Inbound Dock Lead
Amazon DAS6
04.2024 - 06.2024
- Managing the daily operation of inbound dock with managers to ensure work can be delivered to receive and stow department.
- Cooperating with receive and stow leads and managers to achieve the daily plan of the team.
- Supervising associates to work safe and efficiently.
Warehouse Operative
Amazon DSA6
05.2023 - Current
- Warehouse operative in receive and stow
- Inbound Dock Process Guide responsible for handling vendor related issue such as pallet receive and scan compliance. Generate works for receive associates effectively. Working together with the team to achieve daily plan.
- Peer Trainer providing training in critical roles to associates
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
Social Worker
The Neighbourhood Advice Action Council
Tung Chung, Hong Kong
01.2012 - 02.2023
- Conduct outreaching work to engage youth at risk in community.
- Evaluated and addressed individual client needs and concerns through targeted assessments.
- Led youth workshops to support rehabilitation from substance abuse.
- Delivered training on voluntary works for volunteers from different professionals , integrating audio-visual presentations and training materials.
Social Worker
Hong Kong Federation of Youth Groups
Yuen Long, Hong Kong
09.2008 - 01.2012
- Provided social service in high school with more than 1000 students to support students and teachers.
- Interviewed clients individually and with families, determining services best suited to needs.
- Provided training workshops for teachers on needs of students to enhance multi-disciplinary co-operation.
Education
Master of Arts - Family-centred Practice and Family Therapy
Hong Kong Polytechnic University
Hong Kong 09.2014 - 08.2016
Bachelor of Social Work - Social Work
Hong Kong Shue Yan University
Hong Kong09.2008
Skills
- Multi-disciplinary co-operation and good interpersonal skills
- Problem solving skills
- Team Player
- Self-directed and ability to learn new skills
- Can work under pressure
Languages
English
Upper intermediate
Chinese (Cantonese)
Native
Chinese (Mandarin)
Fluent
Timeline
Step-up Inbound Dock Lead
Amazon DAS6
04.2024 - 06.2024
Warehouse Operative
Amazon DSA6
05.2023 - Current
Master of Arts - Family-centred Practice and Family Therapy
Hong Kong Polytechnic University
09.2014 - 08.2016
Social Worker
The Neighbourhood Advice Action Council
01.2012 - 02.2023
Social Worker
Hong Kong Federation of Youth Groups
09.2008 - 01.2012
Bachelor of Social Work - Social Work
Hong Kong Shue Yan University
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